ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2014-04-24

"Good products,good prices for every pocket the shipping time is little slow but is free.There was two minor problems which was fixed by customer support service"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2014-04-24

"Thanks to Jesus, although my first order was lost in the mail, it was a good experience to buy from DealExtreme. They have a kind professional customer care department to make your inconvinients, if any, with your order, an excuse for you to note the positive attitude of DealExtreme to resolve customer's issues."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-04-24

"o DX é uma excelente escolha de na hora de comprar Gadgets. Os preços são excelentes. Acabei comprando algumas coisas inúteis por causa dos preços baixos. Depois de um problema com um pedido me devolveram com rapidez e gentileza.
DX is an excellent choice when buying gadgets. The prices are excellent. I bought some useless things because of low prices. After a problem with an order, they returned to me quickly and kindly.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2014-04-23

"great website will order from again. Dealextreme username hussein17"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
2/5

2014-04-23

"dealextreme need to improve the service the customer has paid the order and want to receive the forncedor not sent no fault of the customer who wants to get paid and the payment was paid to dx.com then dx.com to solve and send what you was paid and in case of security problems and China Customs is dx.com problem that has to return the money to the customer or send another parcel or give up the credits for customer to choose other products in the same amount he paid for dx . with, I believe that the problems are getting worse dx.com reputation as a liar and deceitful purchases via the internet and that I had more confidence in dx.com now do not know what to say put my future purchases may not have left over due to dx . $$$$ be with your customers demand for currencies to keep not know what to end his honor."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
4/5

2014-04-22

"Deal Extreme is one of my Favourite Online shopping! and the products mostly from China Stuff, but dont get me wrong, its good and cheap!!

their servise is very good they treated their customer very well.

i bought many items from this store. it is safe secure and satisfaction. what i like the most is they have rating/reviews for each items listed that sure help customer alot!

and the customer service is very good! i wish all online seller wud be like this..

It just the price cud be bit lower and more competitives! :)

Over All is GOOD and very recommended Online shop.

By: Agoenxz
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2014-04-21

"I placed an order on DealExtreme on 4/1/2014 and have not received my item by 4/21/2014. I noticed that they have lowered the price of the item by $12 since I placed my order. Since I have not received my item, I believe that I should receive a credit of the difference (I base this belief on the practices of companies like Amazon, who will credit your account if you have a similar situation). I opened a live chat with a DX customer service rep and received some rather poor service from him. He told me that this would not happen, but then asked me if I would be willing to send them a check for items on a prior order that had gone up in price. I thought this was ludicrous as that order had already been received (I also thought it a bit rude). My whole point is that I believe price protection on an undelivered order is not too much to ask. As it is, I will not buy anything from them in the future and will work to convince others to do the same...my orders alone would have been for more than $12.

**** REVISED: I received a response from DX and they obviously missed the point of my rating....I was not complaining about the shipping time, but rather the fact that they dropped the price before I even received the item. In my opinion, this appears typical for their responses...they respond to something other than the issue raised by the rater as a way to deflect criticism. I am still not happy and will still refrain from buying anything else from them. I encourage everyone to fully consider NOT making a purchase from DealExtreme. ****
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2014-04-20

"I bought two things in dx.com unfortunately one of items was diffrent from my order so i ask for refund, despite little trouble with comunication with customer support i got my money back."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2014-04-17

"Excelente vendedor, productos económicos y de justa calidad a su precio. Con una gran variedad de mercancias, donde puedes encontrar casí de todo. Excelente atención al cliente y con la posibilidad de pagar por Paypal, que asegura sus compras con total confianza. Muy aconsejable"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2014-04-17

"The best online store ever, since the creation I´m a custom buyer, they beat also the products on aliexpress. Great Deals since the creation and I hope they last forever."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
2/5

2014-04-15

"Hi


I bought two things in dx.com on January 20, 2013 and today April 15 these objects have not come to my house. I created a ticket for the refund of all money.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2014-04-15

"DealExtreme is the Extreme Deal!

I have been ordering many years now and many things, had a little break at some point when they had troubles after a certain Chinese Newyear and renewing their website but they came back much better.

I've been ordering this flashgun for instance that is $184,-- USD which I would normally never just order anywhere. I trusted DX with it as for the years some stuff came over broken and they always replaced it.
For me they are more reliable then some of the stores in the neighborhood if it comes to service!!! I'm in The Netherlands and DX is on the other side of the world!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2014-04-15

"I usually buy in DX because it has a lot of useful items, good prices and an excelent service. It's by far the best shopping website."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2014-04-15

"I have been shopping through DX.com for a few years by now and I have only good things to say about the concept.

One time I recieved the wrong item and after a few words with the support-team the correct item were shipped. Another time one product was DOA but the swift and precise support-team also came to the rescue this time.

Fantastic and efficient support when needed. I will definately recommend DX.com to anyone - several of my friends and family are already happy shoppers in here.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2014-04-15

"I was able to place orders in the past. Sure, the lead time is rather long, but that is a given.
Lately, dx.com could not complete any orders. Items marked as "in stock" became unavailable a few weeks after I placed my order. Even the US-based branch can not deliver: my order was not shipped, and no info was given to my account. I had to call in for service to find out my item was out of stock, a week after I placed my order. That item is still marked as "in stock" on dx catalog, by the way.
Bottom line, there are alternatives to dx.com, and I will use those from now on.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A