"????????? ???????????? DealExtreme - DX ????? ??????????????? ????. ??? ?????? ???????????? ??????????????. ???????? ??????? ??????? ? ????????. ???????? ?????????? ? ???????."

"the best price online (product + shipping), great costumer service.. i have some problems with the product, but we talk about it and i have a quick solution! great!"

"Excellent experience. Even when I had trouble they solve everything smoothly "

"Here is why dx.com is AWFUL

***STEP 1***
Order #: 140322001031419645
Request: Cancel Unshipped Order/Items for Refund/Store Credit
Status: Waiting for processing
Ticket number: A117C41DC68F4D7A9A0736BDAD476566
Date Received: 4/8/2014 10:45:21 AM (UTC)
Description: My order has still not been shipped after 14 days

***STEP 2***
4/9/2014 9:26:26 AM (UTC) Annie_yu [Request]
Dear customer,
We sincerely apologize for the inconvenience that we have brought you.
After checking, only one item---sku 270550 in your order is still out of stock and hasn’t been shipped out now.
For your convenience, would you like to save the money of this item into the Store Credit from your DX account for your use in your coming order?
Looking forward to serving you in the near future!
Your sincerely,
Annie

***STEP 3***
4/9/2014 10:09:26 AM (UTC) Customer [Response]
No I would not like to save money as credit. I demand full refund as soon as possible please.

***STEP 4 (E-mail notification from dx.com)***
We're glad to inform you that your order 140322001031419645 has just been fulfilled and shipped on [ Wednesday, 09 April 2014 15:33 ].It is now on the way to your destination.

***STEP 5***
2014-4-9 16:24:3 (UTC)Customer[Infomation]
I can not possibly accept your shipment after I requested a cancellation. I have already got the items, which you could not ship for 14 days, from somewhere else. When I demand the full refund, you are able to ship the items somehow! How convenient for you! I have every right to get my full refund and I will enforce every possible way. That is it, I am so done with dx.com.

***Edit after dx.com response***
You still do not want to understand right? I do NOT want your shipment AFTER I clearly declare that I want my full refund. You have a terrible customer service and I do not want to deal with your tricky Hong-Kong businness anymore. "

"Good service and good price/quality rating. I had a problem whith a package. It was broken when delivered, but it earned a $2,- refund for the broken piece. So overall, good service, just be aware that they don't package it very well sometimes(or they throw with it on the airport). "

"DX - ??????? ????????-???????.
? ?????????? ?????? ????????? ???. ??? ?????? ?????? ???????? ? ??????? ? ???????????. ???????????? ?????????? - ?????? ??????? ???? ????? ???? ???????. ???????? ?? ???????. ???? ??????? ??????????. ?????????? ? ?????? ?????????, ??? ?????? ?????????????, ????????? ????? ??????. "

"Dealxtreme offer a great variety of consumers products and more.
I always browse the latest arrivals and often I find something, from small electronic gadget to kitchen accessories at a very attractive price.
No P&P cost and they offer a tracking number for orders above 15$. And they refund a missing order without problems.
I always recommend them! "

"One of the best, for not saying it is, online shopping sites; great products for the right price, some of them expensive, but theres always an aternative with different characteristics enough to full fill your needs.
The shipping could be the olny problem you'll find, but in one way or another, the product arrives to you, with the warranty of DX, they'll refund you if theres any problem with the item you receive.
"

"I am completely satisfied with all my recent orders, so I can recommend this merchant to others"

"We had problems with the product shipping and we were able to get a refund. After some thing, we were able to claim the product and contacted DX to at least pay for what we received. After the payment, we received a $2,00 prize for our "noble cause" :)

DX treat their customers equally, always trying to make us feel comfortable. Awesome site, awesome customer service!"

"Thank you for your work. I was very pleased to be your client. You are the best."

"I had problems with some LEd Lights I order. One of it was defective, other two of it were damaged after 2 months. But Fortunatly DX have a great customer service solve the problem. I will certainly continue to shop in DX. "

"The website USD.DX.COM listed and still lists the item I ordered as in stock with a handling time of 2-4 days and delivery of 3-5 days. I ordered the item. After seeing the status did not change from "paymentprocessed"(or something very similar) I sent DX and email and was then told it actually was not in stock. When I asked if I could change the order to a different item and I would pay the difference, I was told no items were in stock and I should wait until the next Monday and it would be back in stock and would ship. The next Monday came and I was told the item was still not in stock. I asked that my order either ship or cancel I have received no response. How can they list so many phones as in stock and ready to ship if everyone of then is out of stock? One of those two pieces of information is obviously a lie. I have not received the phone nor have I received a refund. They have been having issues with the site as well. When trying to check order status and account information on USD.DX earlier this week all I got was an SQL error. I advised them of this and was blown off. One of the emails I sent them around this time just got bounced back from their SMTP server.
If you ask me inventory control this bad is no accident. The website and email issues added on top of this make me believe that USD.DX is having some serious issues and should be avoided or at best considered a high risk gamble.
I have ordered from DX before both using personal accounts and as a business and I have never had an issue to this extent obviously. Normally I would let the good out weight the bad but given just how poor I feel this experience has been I will personally avoid this site and I will recommend all others do the same.
"

"I have bought several times in DX and always the experience was nice and safe, some times I have requested the refund, and I have received the money again. DX is an excellent internet portal to buy gadgets"

"Great store, good support in case of questions or problems with products. I like it and keep coming back :) "