"Generally DX is really good. Most things take around 4 to 5 weeks to get to me in New Zealand. The items just work as described. On this order the delivery took 9 weeks and the DX staff were really helpful. The only downside is that power adaptors are for the US and I need to replace them."
"Good prices with very good service.
The delivery takes much too long, but it's still worth waiting.""
"Dx.com is an absolutely great website. They are a chinese electronic company that can get items for very cheap because they originate in china. I have ordered over 100$ of items, mainly apple charging cords and ac adapters, and all but 1 has not worked. Consider this. You can buy 30 apple cords from them for 30$ (the same price of 1 authentic apple charge cord), and probably only 1 will be defective. The free shipping is in fact free for all items, and all orders over 15$ will receive tracked shipping also. Because the shipping is free, there is in fact a catch, and it usually takes about 2-3 weeks to arrive at your house. If you are ordering gifts for christmas, make sure to order them before december 1st to guarantee being on time, and be prepared to wrap up the items. Because of DX's cheap prices, they can't really afford great packaging, so most of the items will not be packaged at all, or they will have a small little box with chinese writing on it. I have received about 2 items that have legitimate packaging, but the english on it is broken up, and doesn't exactly match apple's packaging. To give you an idea of the prices there, you can buy a standard 1m apple cord for under 1$, and you can even buy a 5m long cord for extra far power plugs for under 3$. I also have another comment for shopping on there. There isn't really the greatest product sorting, and there are many duplicates of the same item, with different prices, and maybe different look. You really have to take the time and search around to find the absolute cheapest price for each item, and sometimes items do not show up in the search, they only show up in related products. A message to DX: please make it easier to shop on your website, with categories and options for searching, such as colours, length of cord, and others. Out of the approximately 30 items I have bought (and over 100$) I've had one broken AC adapter which was 75 cents.
Overall, this website is absolutely amazing, and I have recommended this site to all my friends and family. I no longer buy any gadgets from amazon or best buy, I just buy everything on DX! One of there most notable products are the apple charging cords, and cases for every phone. You can get iPhone cases for under 1$, and I have actually bought a solar charging case that will charge my iPhone 4 fully with a full charge, for 7$.
I am extremely happy with DX.com and I will continue purchasing many items from them, for myself and my family. In fact, I am planning to order a 3.5mm 3 meter audio cable in a few minutes!"
"I live in California USA. After more than 3 weeks paid, I received the set of violin strings but missing A string (the #2 pocket was empty). I tried to call 2 customer service: 1-***-***-**** and 1-***-***-**** to report : no answering. I sent email: no responding.
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Please just send me the replacement for missing part and I will edit the rating.
"
"Its a great shop to buy stuff, and, in my opinion, the best china shop. Ibuy there since 2010 and never got a problem.
"
"I made an order on 11/19 for a tablet. After 5 days I contacted customer service who stated that they are receiving more items to fulfill orders in 5 days and it would ship then. I contacted them a second time on 12/5. DX now states that the order will be 9 more days and may not even ship. How is it to advise to wait 9 more days and that it may not even ship? I had to cancel at customer request.
UPDATE: I was emailed the next day stating that the order will ship within 3 days. I contacted customer service again who refused to reinstate my order and would not allow a reorder.
Poor sale practices and clueless customer service."
"Pros:
- They have a large category of products.
- Cheap
- Free shipping
- Superb costumer service
- Website easy to navigate.
Cons:
- Shipping is slow"
"DX have good prices and good servise, delivery is free to Latvia. I use DX to get some practical goods. When I had a problem with one item, the customer service solved it, giving the money back."
"I like DX - products are well described, ordering is simple, it's safe. The shipping is free, but is quite long. Help desk is very adequate!"
"It takes more than 20 working days to receive the package. I was waiting for mine for more than 3 months. I complained,and the person who deals with customers` complaints was really kind and professional. I got the thing I ordered in two-week`s time.I will buy some other things, and hopefully, this time the service will be better."
"DealExtreme is in my opinion the best "low cost" buying site.
Shipping cost worlwide are incluse in any order.
Goods delivery time is about 30 - 40 working day, but you pay NOTHING for it.
If you want a speedy delivery you can pay it.
I love DX"
"My $60 order has not arrived in my country yet! It is still in transit from China to Brazil (24 business days!!). Usually it takes only a few business days for a package from China to arrive at customs office... The ticket service does not work. The live chat service does not work. Customer support is really bad. I will never buy again. Never had this kind of issue with other sellers from Asia. "
"I buy in the store for six months. Comfortable interface. Love the free shipping with track number. Although the prices might be more democratic. Over the whole period of cooperation with this store I have no problems, only problems with the "Mail of Russia"."
"very good + free shiping
x9173"
"I have purchased many products on the web and is quite reliable all reached me. Normally the products with free shipping takes between 1.5 and 2.5 months to reach Argentina. On one occasion I received a defective product, I made the claim and they reinstated me money, another time I bounced mail shipping and DX me resent him for only 3 dollars. I am currently having a problem related to a discount for buying in quantity but I hope it will solve. Customer service is slow, but always respond and sometimes I could answer my questions through the online chat.
Dx is a page in which I recommend buying."