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Verified
5/5

2013-12-12

"Very good and reliable shop!

Book seller here always, fast shipping, all products quality, good feedback! Recommend to absolutely everyone! Purchase goods on dealextreme!
"

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Verified
1/5

2013-12-12

"Ive made an order on 19. 11. 2013 17:49:31
Item was in stock. Then suddenly item was awaiting restock.

I contacted them via chat several times, they said they are having problem with supplier, and are awaiting restock.

And now on 12. 12. 2013 - They listed ordered item (The SAME item!(only added "-c" to the name, to look like it's something new, but it isn't, manufacturer doesn't make any -c version)) under different SKU!!!! Same item!! Instead of fulfilling my order.

I have ordered many times from DX. But this is really not how one should treat their customers!!
Im still waiting and hope they will send it.

EDIT: 21.12.2013 Still nothing new

EDIT: 23.12.2013

Without any notification of what's going on, they refunded me.
If dealextreme was fair, they would NOT list the same item under different sku. At least they would cancel the order next day from purchase or so. Not one month!
What a shame
"

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Verified
5/5

2013-12-12

"Great store. Excellent service."

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Verified
1/5

2013-12-12

"It used to be a good site, but not anymore.
They don’t ship, supply fake tracking numbers and don’t reply to customers letters.
On November 19 I bought a phone from them.
On November 24 they informed me that the phone was shipped and gave me a fake China Post tracking number for the shipment.
There was no information on that... number on China Post site and I contacted DealExtreme twice through their ticket system asking them to check what is wrong with the shipment, but they did not reply.
16 days later, on December 9, without any notice, they changed the tracking number to another one. It took me time to find out that it should be Swedish Post number, but there is no any information on that number there too.
I contacted DealExtreme again through their ticket system asking them to give me an explanation on what is going on, but they ignored this letter too, so I opened a dispute with Paypal.
Would not buy from them again, and would not recommend them to anyone.
"

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Verified
5/5

2013-12-12

"Very good site, the product was delivered in time and have good quality."

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Verified
5/5

2013-12-11

"Good site. Cheap but some products can be low quality. Always look at the product review before buy anything."

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Verified
5/5

2013-12-11

"Mi primera compra fue un reloj despertador, que funciona a la mil maravillas. Gracias. Alberto "

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Verified
5/5

2013-12-10

"Its a wonderful shop! I buy there since 2012 and never got a problem!"

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Verified
5/5

2013-12-10

"I have bought many times on DX. Eventually some shipments have some problems, like defective products or not delivered package. The support staff is always working to solve the problems the best way to the customer. DX is a great on-line store, with competitive prices and one of the best support I know. Unfortunately I am from Brazil and the mail here (Correios) is terribly slow and the taxes are extremely high (+60%). Beside that I recomend DX for shopping."

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Verified
5/5

2013-12-10

"Order processing took a little long but shipment was fast and found the products in best condition.
5 stars on your commitment!
"

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Verified
4/5

2013-12-10

"THe package i order was very good. so far i like it a lot. but it did took over 3 months for it to get here. they lost the package but then i contact consumer service and they were very helpful."

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Verified
5/5

2013-12-10

"best seller in china. good for selling. "

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Verified
3/5

2013-12-09

"Well I am afraid I am still waiting for this item to be delivered, it is to replace a previous faulty one, it took DX 3 days to answer the 'ticket' although quick to offer replacement, no good if it does'nt show, been 23 days since shipping so far.
Also have to re-set log in every time.

I see that DX have responded very quickly to this review, and asked that I upgrade them, as due to the low value of the order, will take up to 2 months. I see no reason as their FAQ section does not say more than 21 business days for delivery, that I can see and I can see no extra info on value of order, plus this is to replace faulty item, from a larger order, not an order as such.

I will add to this review of the item when I recieve it, hopefully in working order, and see if it actually takes 2 months to go from one side of the world to another in 2014

As promise, I am updating the review as the item has arrived,24/12/13. Good condition and works. it looks the same as the original but the switch part works with a positive feel or 'click'
I suppose the price reflects the wait, but for £7 I could have one next day.
"

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Verified
5/5

2013-12-09

"Great store, great range of products, Practically all groups.
Good quality product. Free shipping to Ukraine, delivery time is usually within two weeks.
If any item is missing, offer several solutions to this problem on a choice: Refunds, choice of another product or expectations upon receipt.
In case of failure it is possible to exchange or refund, the shipping back and paid all this is solved as soon as possible.
Competent and courteous consultants will always help in solving problems or everlasting if something is not clear.
So I recommend to all, great store with good service.
You DX development and prosperity, expanding the range, speed up delivery of orders to customers.
"

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Verified
4/5

2013-12-09

"I Love Dx Because It Has Awesome Costomer Server and Fantastic Products And im Always Find What I Want."

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