"slow but safe.
deal extereme provide quick support for cases that the item got lost, but it happen a lot, but at least they allways offer you re-shipment for the item,
for summry it is safe to buy here stuff."

"The best online shopping experience ever, tons of products, tons of variety at the best cost.
The costumer service always stay alert to help clients with logistic issues, highly recommendable"

"If delivery time is not critical I can highly recommend DealExtreme.
I've been using DX's store for a long time now because in term of gadgets I find anything I can imagine for affordable prices. I had only one package (of many) lost in postal system but it was resent after a couple of exchanged messages .
So, happy shopping!
B"

"I order a psp lcd screen since September 2014 but till now I haven't receive yet, after waitng 2 moth I place a ticket and DX resend my item, I use the track number but the item was send to Canada, I think I lost my money"

"I have been purchasing items from DX for over 10yrs. Prices are very good for most items. Shipping is slow but is free. Some items are poor quality and do not work properly or are defective, but DX customer service has always helped me resolve issues in every instance."

"Hello

My order were shipped in 2 different parts.
I didn't received noone of the products,in one tracking code it says delivery failed,for the other product there is no information about delivery.
order:141128001038192674"

"This is the worst experience in my life in online shipping. I ordered a handphone, and it took more than 2 months before I can receive it. Before it arrived, I already contacted DX for the return. It was unlucky that the product arrived while I was away, and the reception accepted it.

I asked for the return, and after being fooled by DX people for more than 1.5 months ("fooled" means that they tired their best to talk to other things and pretended that they did not know English and did not see the question/request). I managed to send the item back. AND I HAVE TO SUFFER AND PAID THE RETURN POSTAGE ALTHOUGH DX REALIZED ITS RIDICULOUS SERVICES AND DEDUCTED WAGES FROM ITS EMPLOYEE FOR THIS "SERVICE" .

Can you imagine that when I returned the product using their label, what can happen? First, they pretended they have not received it (it was sent using registered mail). When I contacted DX, they scolded me that I sent to the wrong address and "ask me to give explanation"!!!! I have to spend a few hours, contacting AusPos to prove to them that they did receive the item (They had the tracking number of the parcel).

I highly recommend people to think twice before they buy things from DX. Perhaps I am unlucky, but few months delay, DX fault but customers suffer, ... and prepare a hundred hours to argue with them for your refund, .... DO YOU WANT THIS?

If anyone wishes to see the whole correspondence between DX and me, I am happy to send you. I already saved it as pdf file, for evidence purpose."

"I placed an order on 28/11/14. by 08/01.15 i still have not received the item."

"I received full good support."

"IS a great site to shop, very fast service and attentive"

"I bought multiple items on dealextreme over the last few years, once had a problem regarding delivery, but after some emailing back and forth i got refund.
The only con: delivery takes ages, always.
But delivery is free worldwide.
Like multiple weeks, and for most products i buy there that is not a problem. But it is just something to take a note about.
Overal, great experience shopping there.
"

"I've been using DX for five years now, hundreds of orders. The best feature of the site is the user reviews, as they provide a big clue as to which items are worth getting. The prices, which include (slow) shipping, are generally very good or excellent. I've had a bunch of incidents requiring customer service and every one has been resolved satisfactorily in the end. Now and again it takes a while, but it's always clear they are aiming to please, and generally they do."

" I have tried to contact you twice about missing order with no response. This was my last message from you and the tracking #comes up with nothing. Where is my order?
We're glad to inform you that your order 141201001056178890 has just been fulfilled and shipped on [ Monday, 08 December 2014 03:16 ].It's now on the way to your destination.

The item(s) included in this package are listed as below, if what you have ordered are more than the one(s) displayed, please understand that they may have been shipped separtely.We will send you email notification(s) once the other package has been shipped:

You can click RS200539966NL to track your package. "

"The best prices to be found in the internet. I've done couple of purchases there and I never had any problems. Once, one of my purchases got lost by the mail service from my country and they refunded me. It's really a very reliable online store!"

"All but one package from dealextreme arrived to my home. They were all slightly bruised after a month long voyage but the contents were always undamaged. For one package that did not arrive I got full refund with minimal fuss. I never had problems paying with my credit card. The web site is always up and running, only the shipment tracking is a pain to figure out."