"My shop experience covers more than 5 years and more than 20 orders. So far I can say that i am a satified customer that likes to return.
My recently ordered tablet keyboard was delivered within two weeks (europe), lower priced than any tablet keyboard available in local shops and has a suprisingly solid build quality."

"Deal Extreme provide excellent shopping experience with excellent service and post order support. You can find there almost anything you like, and ship it free of charge. Great! "

"I had quite a few orders from dx.com.
Usual impression is that it may take very long (up to 2 months) for the goods to arrive. But:
* all products received so far are genuine :)
* if item was lost, my money was reimbursed, always received support from customer service. :)
* so far only items of less than 15 usd (no tracking number) were lost, but all the 2 of them which I ordered so far.
* some of my reviews were not published :(

Summary: if delivery time is not critical I can highly recommend this store :)"

""I ordered an LG brand bluetooth headset. When I got it the headset was not LG but some knock-off brand. I emailed the company and told them that they sent me some no-name brand when I clearly ordered the LG. Instead of focusing on problem at hand, they used the whole reply email arguing with me that it wasn't a no-name brand and that if I looked closely I would see that it was an APK brand. "Ok, you win...it's APK....not LG" I told them I wanted the correct product sent overnight to me. They sent me an email saying it was being overnighted but that was on 11/18 and I haven't heard anything since. Does anyone know the info that I need to look up for bbb.org?"

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Your Order Information: # 141010001015622800
modified review Rep reply posted Dec-29-2014
DX.com, DealExtreme - DX rep has responded
“Dear pentell81,
Sorry for the inconvenience caused to you.
We make a sincere apology to you.No matter how positive or negative your review is, it means a lot to us.
Thank you for pointing out this,which may be caused by those untrustworthy suppliers. We will intensify our implementation strength on quality control.
Although the brand is different,the quality is almost the same.
BTW,I have taken over your ticket#DD66A8CFB5DC41FEAC28E35C73B6F5EC.
I will keep following on your case until it is solved.
Thanks for your understanding!

Best Regards,
DX Team”




Deal Extreme wrote back. Instead of refunding my money, they asked me to "try out" the crappy headphones they send me. I filed a complaint with the BBB (case # 90289330) With SOOOO many complaints, how is a company like this still in business?"

"I like the DX by Store reason be quite cheap, for min that I am from Brazil things here are a lot of guys that I bought a LED tape here in my city for $ 50R in store dx I bought for $ 17R, so I say I love you DX"

"I find this company to be excellent in delivering the products from china. The products however are "what is see is what you get". I had ordered an expensive product which was lost during shipment and they refunded me in full, so I have a very high trust level with them. Free shipping is really good to have, although it takes normally 20-25 days to reach."

"Excellent in price and service

DX (Dealextreme) has a large assortment of electronics and non electronics. And Always for a good price. And the shipment is always good and for free. And if there is a problem, they solve it fast. Great shop. "

"Excellent site to shop from China!"

"I have a lot of positive purchase, and only one complicated, but it was resolved ok at the end, i got new packet because previous one was lost somewhere.
"

"Good experience overall but long time delivery, "

"I love this shop, sometimes I may wait a litter longer, but it's ok, I know I will get it. Some staff really helped me a lot. I will keep buying here."

"I ordered a screen protector
for a Samsung tab 3 lite
and I've given my credit card information and now I don't know if I can trust this company with my information it's been almost a month and nothing and when I try to contact the company by phone it's saying they can't be reached I don't know what the deal is but this company needs to do something now because I will find a way to report this company for scamming people for their credit card information
my order number is 141210001020024839"

"After 7 months of trying to obtain a resolution for an item purchased in April 2014 I believe not only are DealExtreme NOT customer friendly but they have no scruples whatsoever. I purchased an item and when received found thet it did not meet the advertised specifications. After trying many times (At least 5 or 6) I sent the item to an Australian address sent by them expecting a full refund plus the refund of the postage. Once sent I have once again received promises of attention in "24 to 36 hours" but again true to form I have had no contact whatsoever. Not only have I spent the original $70+ dollars but also the $20 postage. Are they truly interested in being a retailer or are they just in it to relieve money from the customers wallets ... I would not recommend these people but I am still continue in trying to recover the money outlaid!! No matter how long it takes!!"

"Pay attention

Ordered two cameras but only one is beeing delivered. DX told me that they sent two articles and they're not going to clear that.
The package wasn't even big enough to put in two cameras so I think they really know what they do.
Better to order trusted sellers in EU/USA/UK etc.


With regards to the answer of DX:

08/01/2015
Hello 'no-name' or 'DX-Team',

I do not unterstand your point. If you like to know the weight or measures of one Camera you only could have a look on your own webpage.

Fact is that you only telling me similar things since months and are not really interestet in clearing.

Fact is also that if have paid you for two cameras and I've received one yellow envelope with one camera in it.

You will change your problem to mine and do nothing for good.
That is Internet-Business of worst and I'll do my best to prevent other people to make business with you.
"

"I have been pleased at quick delivery of ordered smartphone thl 5000 mtk6592 turbo octa core, but unfortunately device was working for very short time, screen is not responding, impossible to unlock or switch off. As I bougt this phone for its battery and camera for trip to Asia which I am starting on 15th january, and due to a short time I have to buy another phone, cannot wait for replacing, also as I was handling phone with care it is obviously the manufacturer defect, I insist on immediate refund. My mails to customer care are continuously rejected, so I am asking this way how to proceed.
Regards"