"Three months have passed and I haven't received the item I paid for.
I simply didn't read any reviews about this seller, I could have bought the same item ,the same price, from other seller.
It is practically impossible to communicate with them , their hypocrisy is at the "extreme".
They told me to track myself the item because I don't have a tracking number.
So I'll have to spend more money and time "tracking" the item.
Please inform all the persons you know about this company this way we can get rid of those who try to cheat on us( or at list one of them). Thanks.
"

"Deal Extreme is a great site to make purchases. It 'everything, even items not found in local markets. The customer service is majestic and always responds to requests. The idea of ??publishing reviews of products purchased and the existence of a support forum is great and functional for prospective customers who wish to clarify. Deal extreme has always been professional in my orders, even in case of shipping problems have proved to be correct and professional. Shipping times vary depending on the country. With regard to Italy, time 10-15 days to enter the country, the remaining delay is due to Italian customs."

"My product arrived. But a long time waiting.
Thanks DealExtreme-DX

"

"The product selection is huge. Customer service is ok, due to time zone difference there can be a delay. Shipping is slow but not due to DX, they ship it out quickly and both postal services seem to slow it from there. I have had return issues but never had a problem getting the product replaced. I have dealt with DX for several years now."

"This is probably the worst experience I've ever had with a seller. I ordered a product on May 19, 2014 and received a wrong item a month later. I contacted DX with my issue and after another month of email and online ticket support they still haven't resolved my issue. They won't even refund me my money when it is their fault. I thought dell and hp drag their feet, but this is much worse. Possibly the worst customer experience I've ever had. I highly do not recommend this to anyone. The hassle they put you through far outweighs the prices on the website. Please avoid. "

"I'm a customer since 2009 and I really like this site. Items are generally cheaper than other websites, and there is no shipping cost. Only problem that I encounter so far is stock problem. The team of customer service were very helpful to solve the problem. DX is my best choose for Chinese websites."

"Horrible! Horrible! Horrible!!!!
Its been 2 months now and I still have not gotten my product!
They are not helpful, They don't answer there phones! I will never buy from here again!
Ive had to go and buy the product from another place now because I needed it and could wait anymore.
Don't get suckered into the low prices, its better to pay a little bit more and get your stuff!"

"Good items good prices very very poor shipping
I was pay for order 1.6 and to now not have my package!!!
RP103194095PH this is my tracking no. but invalid, after resend package too invalid

Because shipping is no with UPS, with ups shipping hsve 10/5 stars very bery nice good snipping buy china service is 0/100 stars!"

"I have used deal extreme for several years now. And they have excellent customer service, good prices and a giant selection of items. The only, somewhat big, downside is that the delivery time is unreliable and it takes a long time. The best thing to do is order something and sort of forget about it until it arrives in the mail. Lately they have experimented with other postal services, singpost and malaysia post, and they don't work very well."

"It has been over two months since I placed the order and still I have received nothing. Contacted their customer service representative on July 1 and was promised that they would get back to me within 72 hours. Still nothing happens even after filling out a "Check Order" form:

https://cs.dx.com/ticket/Check/Order.Delay

This is a case of DxAppointmentExtreme!

The "forms", including the address confirmation form I am asked to fill in from the reply below, are badly designed. Either there is no submit button, or the form stays the same after the Submit button is clicked. No confirmation of the submission status at all and then I am told or suggested that no action will be taken until I complete the form!

*** Revised on July 14, 2014 ***

Items finally arrived after 2.5 months. Should deal with aftersales service better than this, i.e. online forms should be designed like what they should be and products should be shipped more promptly, even though in most case the long shipping time may not be the fault of DXExtreme."

"I've heard dx being good with lots of choices but having bad to terrible shipping but hey it's a free shipping option it got to be slow. I had one minor complain with my product I received and they settled my problems instantly. In fact my replacement has arrived as well. Good site. Just that shipping can be as slow as 2-4 months"

"Ordered items still have not arrived after almost a full month. Tracking number does not work and customer service tells me to be patient. They can't tell me where my package is or when it will arrive."

"Ordered a HB4F1Rechargeable 3.7V 1500mAh Li-ion battery for Huawei E585 on May 18th and was told it was posted on May 19th, so more than 9 weeks now but so far it has not arrived. "

"Same bad service! Order 2 items. DX told me to ship it seperatly. First package after a quick week. Second package still waiting for. On the tracking site they say i already got it. Now i want to try to phone them, mail them. All won't work. Even my account on Dx won't work anymore. Trackingnumber RC320280055CN. Keep telling everyone from now on: DONT BUY FROM DX.COM. There are plenty of good stores on ebay and they WILL deliver your order kit! I also cant get my money back!!"

"Hi, I am fully sattisfied to use this shop. The dealing time is always longer than is stated but the longest time tha package spends on customs control. It depends on location.
I had two problems with item and booth were solved relatively quickly and successfully. I created DX ticket and communication in English was quick and clear."