"RC320224235CN - Tracking object not found, please check what the problem.
We’re writing to inform you that the package RC320224235CN from your order 140618001016557469 has failed to pass the airline security check as it contains lithium batteries/knives or products that contain liquid which are now under extra scrutiny in world air cargo services.

We therefore have switched it to another delivery channel to ensure the order is sent to you as soon as possible.

Here is the new package tracking number RC320224235CN ???
Customer Service Ticket NO ANSWER ???"

"The most disrespectful company on the planet. I've come across more honest scammers in my time. I do feel sorry for the support staff there but then it cat be hard to get the job as the only phrase you need to know is 'Can you give it just one more week' and repeat that each and every week till eternity. I purchased a tablet for a 7 year old girl as a gift for doing well at school I now gather she will be retired by the time she gets ....... it if ever. I would think very carefully about buying anything from this company. I will now go and purchase another tablet from a reputable company as you can put a logo on the top of a fancy website and offer good prices but when people hand over money in good faith for goods but receive nothing in return in Australia we call it theft

RE THE REPLY
I think you will find a lot more than the one ticket ! Even though I had the right I still was beginning to feel like a stalker. You offer free shipping which is attractive to the customer but only if they live long enough to receive it. On this site most of the poor reviews are regarding unacceptable delivery times, no one seriously complains about the price and from previous purchases the quality is what you expect or exceeds it and you appear to replace faulty items. Your shipping delivery times pre-date WW2 with the soldiers sending letters home from the trenches. You could strap the parcel on the back of a turtle and it would arrive sooner. Considering you guys are not a transport company and have a contact for that side of the operation you should be kicking butt or charge a fair price for reasonable delivery "

"DX.com has a great range of products (mostly Chinese manufacturers) at good prices. I've once had a product arrive DoA, and the support resolved it quickly and resent the product immediately. I didn't even have to send the broken one back."

"Taking all into account this is positive and proficient reseller. One example: after couple of good shipments I get one wrong, protective cover for Nexus 7. In fact I received newer one for Nexus 7II. I started regular procedure for claiming wrong shipment. It took some time but DX sent me again accurate product. Finaly I can say they have fair and proficient approach and only minus is a little bit longer time for processing."

"OMG.. I SHOULD HAVE READ ALL REVIEWS BEFORE ORDERING..NEGATIVE REVIEWS MAKES ME PANIC...It's my 1st time to order here... I just order last 6/30/2014 and they said my order has been shipped 7/01/2014 . The 1st tracking they provided on my account is RD344592092CN (which is not working) then after 5 days they changed it with this tracking number RE675675382SE which I cannot also track. I tried all the tracking sites available but they said "ZERO RESULTS" . What should I do? T.T"

"So far so good but no response after paid."

"Great sit just ordered a HDMI first it was lost i mail to support and they ordered again for me .. :) really love this site .. fast and reliable .."

"The website navigation is great, the customer service is great. The only issue is that the website has a few glitches and lag. Otherwise, amazing."

"My shopping experience with DealExtreme has been an extreme disappointment.

I placed an order for an ergonomic mouse on the 15th of May and was advised it had shipped on the 28th of May. Was also told it would take 15-20days.

- It’s been 39 days 'in transit' but I've received nothing
- Online tracking number doesn't work
- Phone number for help doesn't work
- Fobbed off with online message help & told to raise a ticket
- DX account manager shows no history of my order
- I'm out of pocket $20 and feel cheated

How are online shoppers supposed to believe seemingly ‘trusted’ sites, when internet highway robbers and shifty operators hide in a virtual world of lies, deceit & fraud?"

"A good online store with a wide variety of products. Prices are low but not the lowest. Although you can by some items here by one piece at the reasoning price when you can't do the same anywhere else ;) DX has a good support team that helps you in different languages. The only minus of DX is their contests and discounts - they are not motivated enough - the discounts are too low (mostly lower than 5%) and the contests are not judged fairly."

"I'm a dx.com user for a few years.
One time I didn't received a partial shipment, but when I reached the customer service, they asked me for resend or refund the order, and I got a resend.
I use DX when i need diy parts.
I have only one complaint to long,-long time of delivering item."

"Read their shipping time and it said 15-20 days, I waited well after that. Then I contact them to let them know I haven't received it, they say it's a "common phenomenon"then ask me to wait "a few more days". I ended up waiting an extra 2 weeks. Ordered on the 24th of April and didn't receive it til the 23rd of June. I was requesting a full refund and they've ignored my request and still sent the product.Was not satisfied and won't do business with them again."

"When will my items be restocked and ship , two weeks from when my payments was confirmed, then it was out of stock till now, What's all these? and which of the items were out of stock? am sick of doing business with you, a goods of $212 became a problem, let alone If I order a goods of $1000 or more, it will take one good year to deliver.. order number 140620001025989414"

"I purchacest five individual orders with this company on the 29thapril,have only received one order i am sick of the exuses they make up i think it is from a script, i have now lodged a complaint with pay pal for one item as the other three are past the 45day deadline which dx con you in to
i shall not buy anything from this dead leg company the should not be trading if this was in the uk they would be closed down,please dont buy from this company or you will regret it."

"hi my name is dinesh, i am from india i have complete my order in 31 may 2014 but after 30 days my package is not receive please help me what should i do "