"Ordered a CPU from them. They followed-up with a nice email regarding some confusion about the shipping address (my fault) and were very easy to communicate with and work out where to ship. Solved the minor issue, which was my mistake, within one afternoon of a few simple emails. They communicate clearly and respond quickly. Can tell they actually care about customer service. A+++++ "
"This company is great, their turnaround time is unbelievable. I received my mouse in two days. I was so surprised. The customer service is also really good. Will buy from again! A+!"
"I stumbled upon Digiconcepts web site while doing a Google search for the best price on a specific motherboard. My normal sources were out of stock & we needed the item quickly.
Based upon my initial orders the folks at Digiconcepts have provided excellent customer service, both in terms of initial communications & quick turnaround for shipping my orders. As their prices are highly competative with the other guys out there I'll definitely be doing business with Digiconcepts going forward.
Cheers - Bradley "
"I chose to order my new operating system from Digiconcepts. The ordering process was easy and hassle free. Lori quickly took care of my order, and it arrived safe and sound. The operating system installed perfectly and worked great! If you're looking for computer products, I highly recommend Digiconcepts."
"I received terrific service on my order. Great communication, good product and good prices. Customer service could not be better."
"I typically don’t take the time to write reviews or feedback for my online purchases. However, I was so completely satisfied with the service I received from Digiconcepts that I felt compelled to rate them here. Not only did they have the exact part I was looking for, their price beat the other online resellers. Shipment of my purchase was quick and the packing job was nothing less than amazing! It was obvious to me this company cares about its customers. They can expect to see business from me in the future."
"The price was low, the product was new, delivery took several days longer than expected. Searched for an AMD Athlon 64 3200+ 2 GHz CPU for my desktop and was directed to their website. The AMD Athlon 64 3200+ 2 GHZ AM2 CPU I ordered and received will not fit. AM2 is 940 pin for servers only. They don't carry mine. MY FAULT TOTALLY. Any other novices should take care to research and read the specs carefully.
The thermal paste I ordered with it will come in handy once i find the right one. A cheap lesson for me. A little laugh for you techs.
"
"This store gave me outstanding service. I ordered an item that was found to be out of stock.
They immediately emailed the situation and provided an alternative at a respectable price. They seem to operate as if you, the customer, are truly important and attempt to satisfy your desires. Communication was excellent and the substitute product was shipped promptly and well wrapped. As they grow, if they are able to continue this level of service, they will become a major factor in the business."
"Great service.
They did anything in order for me to get my order on time although their all warehouse was flooded.
Helped me greatly in finishing a very important task.
Thanks!!!"
"I'm a widow. My husband was the house tecchie. So O'm often pretty clueless when it comes to maiintaining the computer, and I ran into some problems with this order. Michael at Digiconcepts was exceedingly helpful and patient, almost as though I was a personal friend. I have never had this good an experience with a Web order before!"
"i am very satisfy and happy with the services and experiences that Digiconcepts had provided in such a professional way. I will definitely buy from them again. Thank you very much."
"I ordered a hard to find drive controller card for an older server. They found it and expedited so I received when needed. Their communication was excellent. I will use them again and highly recommend them as well. "
"I could not find D-Link products in all local Fry's stores (the biggest electronic store in California)and was ready to toss out the router unit to be replaced with a new model. Browsed internet and got it from Digiconcepts. I am a very happy customer with Digiconepts delivering swift services in all aspects. Thanks."
"I want to wish all there a very Happy and Blessed New Year. I also want
>to thank the sales department for taking extra care and effort to get
>all the orders out as quickly as possible. The order was received in
>great shape and time. Thanks again. Sometimes we lose track of all the
>things going on behind the scenes that is required to complete an
>order. All the things done, would not be completed, if it were not for
>dedicated people working to accomplish the task. I have told several of
>my friends about the great service I received from Digiconcepts.
You had the best price I found on a hard to find part. You had it in stock.
Thanks
>Spurgeon Walker
>SpinCo Enterprises
>
"
"Digiconcepts comes through fr its customers! Despite major problems with their computers, they made sure I received my order in a timely way. They were also very responsive to my questions. Their price was very competitive as well."