ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.47/5
Chance of future purchase:
4.77/5
Shipping & packaging:
4.76/5
Customer service:
4.65/5
Return/Replacement policy:
4.72/5
Featured Review


Verified
5/5

2021-07-13

Amazing PC

"I just bought a pre built from digital storm and man is it amazing! I can tell they took a lot of care in building it. The PC runs smooth and plays everything with trouble at all. I highly recommend buying from digital storm for your next PC!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
2/5

2021-07-12

Not as good as the last one...

"I bought from them back in 2012. It was a great machine and a great experience. I decided to purchase another one when my job became too hectic to have the free time to research and build a new pc. I pulled the trigger and it took 4 months to get here. After receiving it, the fans weren't wired up correctly and did not run. No big deal, I fixed it. Then, I started having random restarts and the PSU went belly up. Sent back the power supply and had to pay shipping both ways. I was miffed, but again, no big deal. Used PSU from old pc to hold me over until the new PSU get's here. Still having issues with it restarting in the middle of games. I will not be sending it back, because it takes them too long to take care of business and I don't want to be on the hook for shipping both ways. Maybe my expectations are too high, but I am a bit disappointed."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2021-07-12
A rep from Digital Storm, digitalstormonli, has responded:

“We're sorry to have let you down, such situations are not ideal and we definitely want to improve. Please allow us to make things right and to investigate and learn from this situation. Could you please email Alex with your order information (alex@digitalstorm.com) and let us know if there's any other issue that you're dealing with.”


Verified
5/5

2021-07-11

Purchased The Lynx

"Digital storm has a great track record, have order from them twice for both my pc upgrades one in 2017 and now in 2021, couldn’t have been happier with the finished product!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-07-11

To be the best you have to go Digital to weather the Storm that's DIGITAL STORM

"Wow let me say that again wow......... Digital Storm built me a beautiful (VELOX) system from the frame to the internal custom wiring . Solid design which sets them apart from other companies offering gaming systems. Took me weeks of research, reading reviews, browsing several web sites, making phone calls and sending e-mails to those companies. It became clear each time I came closer to making my decision that Digital Storm was the front runner. No one offered a personal experience like they do. Either you get no feedback or wrong technical information from other companies. Most important was no one offered all the areas of interest like Digital Storm. Every company feel short they where only worried about selling computers. Not selling me the experience I was interested in. I knew Digital Storm was not the cheapest but it wasn't my primary concern. I was on a budget but if I was building a system I plan to keep for years then I wasn't going to be sold short. During my configuration period with Digital Storm I outlined my system configuration through their web site then followed it up with a phone call to finalize/lock up the configuration. Their support team explained to me all my options, recommended changes based on our discussion and ensured I was making the right decision. I received plenty of status updates from the beginning through the whole process. I knew there could be some delays as all manufacturers are experiencing part shortages. Once I received my (VELOX) opening the shipping box a personal touch was front & center. The Digital Storm builders of my system supplied a (Hand Signed) quality assurance certification. The binder outlined all the process, steps and material put into my system. Once setup I was amazed at the beauty, performance and power. I knew during just the setup I made the right decision. Working on my system for several days now its the best workstation I ever owned. My (VELOX) is saving me time with the speedy Intel Chip-Set, 32GBs RAM, dual RAID (1) Solid State Hard-Drives configuration, Dual RTX 3080 Video Cards with a 1500 Watt power supply. Not including the internal lighting adding a special touch to my work area.

If you want a common system just built off an assembly line than Digital Storm is not for you. If you are looking for a high-end, state of the art workstation then Digital Storm is for you. I challenge everyone do your homework you will realize Digital Storm leads the way far beyond other so called gaming computer companies.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-07-07

IMPRESSIVE

"Our experience with Digital Storm couldn’t have been more perfect. I’m truly impressed! For starters, as soon as the purchase was made, we started receiving detailed/informative/FRIENDLY emails to keep us up to date with exactly what/when to expect; we knew step-by-step what part of the process our PC was in, up until it shipped. (Then we received an email with a great video showing how to set up our new PC.) Shipping was SO FAST, too. Once it arrived, we were drooling over its beauty! The pictures online didn’t do justice! Then the real test: My son has been able to play games like GTA5, NBA 2K21, and Minecraft (as well as programs for video editing and such) all SEAMLESSLY and beautifully! No lagging/buffering/delay/etc. ***My son has been dreaming and fantasizing about a PC from Digital Storm for roughly two years now (I mean talking on and on about it every. single. day.). Honestly, for us, this was a huge purchase and a big deal. In the end, I’m THRILLED we chose Digital Storm, and I can’t say enough great things about our experience. THANK YOU!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-07-07

Excellent purchase

"I ordered a pc from digital storm a couple of weeks ago, and it is one of the best purchases I have ever made! I am so pleased with the customer support that I have received, and the pc is running extremely well!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-07-06

Amazing work Digital Storm

"My experience with Digital Storm has been amazing when I received my computer I was blown away not only was it clean and working perfectly but it came in secured looking like a beast I was also very impressed with the way they packed the computer to keep things from moving and breaking. Digital Storm is without a doubt my favorite computer company. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-07-06

Best custom PC company ever!

"The process of customizing my pc and then waiting to receive it was quick and easy! Love my new pc!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-07-06

Excellent customer service

"They are a very trustworthy and friendly place to order from... I ordered thru them in March and it took 3 months to get it started due to covid... during that time they were very helpful on when it would get started and possibly when I would get it... I finally got it and when I opened it I was missing my RGB controller... I called them just to see where it's normally placed incase I missed it and they where more than willing to ship a new controller out. Definitely will be ordering from them again"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-07-04

Digital Storm Computers

"My husband and I love our new computers!!! They were worth the wait!"

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-07-04

Happy experience

"Throughout the process of waiting for my new pc I was constantly updated on the progress and even though there is a GPU shortage I was able to get my new pc within 3 months of ordering."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-07-04

Gamer Time

"Own a musket for home defense, since that's what the founding fathers intended. Four ruffians break into my house. "What the devil?" As I grab my powdered wig and Kentucky rifle. Blow a golf ball sized hole through the first man, he's dead on the spot. Draw my pistol on the second man, miss him entirely because it's smoothbore and nails the neighbors dog. I have to resort to the cannon mounted at the top of the stairs loaded with grape shot, "Tally ho lads" the grape shot shreds two men in the blast, the sound and extra shrapnel set off car alarms. Fix bayonet and charge the last terrified rapscallion. He Bleeds out waiting on the police to arrive since triangular bayonet wounds are impossible to stitch up. Just as the founding fathers intended."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-07-03

Exceptional in every way!

"Customer service, quality, build time and shipping, it was more than I could hope for. My PC was built to my liking and they've assembled it amazingly. If you're on the fence about ordering with anyone, I hope you find this review and it helps you. Choose Digital Storm, you won't regret it!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-06-30

Great experience!

"I had a great experience and would recommend to others to go through digital storm!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-06-29

Amazing computer, amazing experience.

"I typically build my own gaming computers but since the 2021 supply and demand issue I decided to reach out to a reputable company and have them build me one. I was a bit hesitant because it is more expensive than just building your own but the prices were extremely reasonable given the circumstances. The entire process took about two months because I was waiting on some components but digital storm kept me updated the entire time. The website layout, customer service, and ordering process was fantastic. When the computer finally did arrive, it was a masterpiece. The shipping was extremely quick and the packaging was outstanding. I’ve had it for a few months now and no issues and it is probably the best computer I’ve ever bought or owned. I will definitely use them in the future because their product is unrivaled."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges