"Great products and price. Items were exactly as advertised. Happy with the experience. I received the package and the quality of the product is good. The price was cheap and the prices in general are pretty good. Product and delivery as advertised. AAA+++"
"i have many times to get order from them.
maybe this not the cheapest store, another competitor has slightly cheaper price on some product.
but they have the best services than the others. they have webchat services too. and you will have no worries to place an order from them. they will give you the best satisfaction than the others.
this my brief story about my last order #252565735-DD on april 27, 2012:
04/27/2012 252565735-DD : this is my order for digital kitchen scale. but unfortunately it damage when it arrive. i think its caused by bad shipping&handling process in my country, because i know that my country post/courier service was bad. then i chat with DD staff to talk about this issue. they agree offer me a new replacement for free ;)
06/02/2012 9877Q8B8-DD : they resend a new replacement. that's great. but unfortunately, the same issue was happened again. its has defect on arrival too. i just wonder maybe i having bad luck. then i contact DD staff by chat one more time. i tell him about this issue. at that time, i even don't hope that they will be give me free replacement for the second times. but they willing to give me for full replacement for my second defect on arrival case. that's great :) ;)
06/06/2012 60553295383-DD : this is their replacement for my previous order which is have defect issue too. yesterday its arrived in a good shape. but this is not a digital scale but this is the best keyring led torch Tank007 E09. i decide to change my order due the bad service of my country post/courier. so i decide to buy the led torch which is more safe during shipping&handling process in my country, and DD staff was agree with my idea.
so in my opinion, for the prices+services score the DD is the highest."
"My order by DinoDirect was delivered very fast. Within days it was delivered at my place. The product (battery) was good packed and is functioning properly. Last week i order another order and its already delivered. In short, I should recommend DinoDirect.com to everybody."
"My experience with DinoDirect it's too bad, although my order arrived in my house without problems, but the order don't arrived in time, like I wanted."
"Very pleased with my purchase at DinoDirect.com
I really like them, and I recommend them because they are pretty fast processing orders. Also they ship exactly what you order, not as their competitors, that you order something and receive a completely different item.... or in less quantity than the one you paid for... and then they forget you as customer.......
I am going to place all my future orders at DinoDirect. I know I am not going to have any problems with them and I will continue purchasing from them for ever.
Nice shop! I will buy again...
"
"I love this store. I got a lot of the stuff for my wedding through them and the stuff was beautiful and affordable. My order from DinoDirect came fast. They were better than expected. I have many gifts too."
"Good price , good products!"
"2 items delivered but the 3rd item never delivered.
The customer support informed me that they refunded money into our account for 3rd item."
"Do not even think about buying from them - as for clothing, even if they look good, they have dwarf sizes, their chart sizes are all wrong.
If you are dissatisfied with your purchase, no matter what their website says, THEY WILL NOT ACCEPT A RETURN - they will try to bargain, are will make offensive offers, to give you gift cards from their website, and besides, they can not even speak English (much less write it...)Try their live Chat, and be prepared to spend at least one hour, waiting for their rep reply, and to undestand it - they know you will give up after a while...
STAY AWAY!!!!!"
"A very good shop.
Support responds quickly.
Emerging issues or questions are resolved quickly"
"Dinodirect is fantastic since they have almost everything I need and customer service is good. The best thing is I dont have to pay for shipping cost. Awesome, all products are proper described and well illustrated."
"I ordered an item of the website and thought my order was processed. Then about 5 minutes later i receive a phonecall asking for more credit card details. I was not happy to give them again so they said they would send me an email. In th email they wanted a copy of my credit card: FRONT & BACK!!. No way was I doing this. As far as I was concerned I provided my details already. On that basis I decided to cancel my order given it had not gone through (or so I thought). I used live chat to cancel my order. I was told it was cancelled. I asked for confirmation but told this is not given. Just out of curosity I rang my Bank to check if any attempts to take money from my credit card had occured today. Low and behold, the debit for my purchase was taken by Dinodirect (and they telling me they could not complete the order). I went back to live chat and in short when I told the operator of this I was told that this was not the case and I should not be trying to damage the reputation of their company!!!! I'd did nothing of the sort. I did not buy the item and so they should not have taken the money from my account. All I want is the money returned and confirmation my order has been cancelled. It can't be that hard to do.
In response to the response.
I can confirm I did continue with the order after your colleagues explained what had happened.
Thankyou"
"I have purchased few items from Dinodirect and with no doubt they're one of the best online stores ever. Sometimes it takes awhile to ship the product but it's ok.
My suggestion for Dinodirect is to make the site easier to navigate, I have found a lot of bugs in the site and they should do a make over in the Order Management.
And I have seen products very over priced an example is a t-shirt that was costing $72... It's probably a bug in my opinion.
Anyway it's 5/5 Good job."
"They have solved my problem.
I had an "issue" with a bad item received.
However, after opening a case, they have given to me the best possible solution.
This is the proof of why DinoDirect is the best Online Store where to buy your stuff, and why you should not buy in other competitors.
They always give you good news.
Thanks DinoDirect. I will buy again!
Order 49937RB1-DD"
"i love shopping on dinodirect , i love the different items,the daily specials,chep prices,customers service is billant & you dont have any problems with orders. cheap price, got to item fast in perfect order. I will recommend to my friends."