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Verified
5/5

2012-07-04

"I have bought many items in DinoDirect. The item is so good and everytime I feel so comfortable with their customer service. They help me a lot in how to save money and how to get their gift card. What a wonderful experience in DinoDirect I have! Really thank you DinoDirect. "

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Verified
1/5

2012-07-04

"on 08.06.2012 i ordered some flashlights and accesories from Dinodirect. after i selected items to buy i contacted their live chat for specify DHL shipping. They agreed to ship with DHL and also they applied a discount from 183 i should pay only 155USD.
i paid and i waitted for shipping 9 days. After 9 days i obseved that they partially shipped my order with regular post not with DHL as we agreed. They shipped only items with value of 40USD. i contacted them and i got the answer " Dear customer we would like to inform you that is no problem because regular post shipping is an express shipping method too ...great...20 days for shipping is express.
i contacted them again and said to not ship anymore items and to refund my money because i was needing that items fast...in maximum 10 days, and ofcourse i got only evasive answers...we will refund just you need to wait, we do our best for your satisfaction. after few more days i opened a dispute on pay pal and asking for refund. After this Dinodirect contacted me and asked me to close the dispute so they can refund me oterwise the money will be blocked by pay pal.
I refused to close dispute untill i get the money back.
Now is 04.07.2012, almost 1 month of contacting them evry 3-4 days and since i paid and i get a refund of only for 94USD from all amount of 155 i paid.
you can check any time the authenticy of what i say here only logging on my Dinodirect account witch i will never use it again.
username: ****@****
password: scamdinodirect
here go to My orders -> my order hystory .
you will see that this one was the second transaction...same faith with first one..partial shippment and then refunded me only a part of my order...
So be advised...NEVER buy from Dinodirect...kepp this in mind...i was tempted of thei "good offers" and i ignored all bad feedback i found about them.
if someone need more informations can contact me on e-mail: ****@****
"

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Verified
5/5

2012-07-04

"My order by DinoDirect was delivered very property and fast. Within days it was delivered at my place. The product was good packed and is functioning properly. Last week i order another order and its already delivered. In short, I should recommend DinoDirect.com to everybody."

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Verified
5/5

2012-07-04

"I made another purchase on DD, dated 14 June, as always, was very pleased. Consulted in the online chat, answer all the questions, very helpful staff. My order was processed immediately and within hours had already appropriated the track number. Sent to HK post, is surprisingly only come with DD so quickly (7 days in my country record). I received the parcel, as always, everything is very well-packaged (branded packaging), free gifts, the product at your level, it is clear that the department took the "quality". So far, only positive emotions from the store, very good range, very often there are new items, I will continue to buy in the DD and advise you"

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Verified
5/5

2012-07-03

"The price of the products I wanted was far cheaper than anything where. The products arrived fast and were exactly what I ordered. It's not about how big is your deal. But the quality and proven customer satisfaction is the core value for DinoDirect. Thanks for dinodirect and I'm proud to be Dino member.
"

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Verified
5/5

2012-07-03

"dinodirect best site shopping..."

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Verified
5/5

2012-07-02

"I am extremely impressed with their processing time, their delivery time, but also how well packaged the items are. My item is packaged well so to have this company package things as well as they did was VERY good. The products I bought were in pristine condition, and I am very impressed with the quality of the items also. I give them five stars!"

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Verified
5/5

2012-07-01

"Really great experience
My ordered flashlight (tank007 E09) arrived very fast (considering china air mail that with others take ~30 days and with DD ~20) and in perfect conditions, the quality/look is superb and the price is the lower available(less of 13$), cant be more satisfied.
Great also the Customer Service.
Definitely will buy on DD again.

Just 2 cons, there are some stuffs overpriced but if you search you will find lowest prices too, and the description/photos aren't ever correct.
"

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Verified
5/5

2012-07-01

"Order placed: 33923Y39-DD

I received the item I ordered in a short period of time.

I am very happy with this purchase and all of my others!.

They are faster than their competitors in everything with a impressive Customer service too.

100% Recommended!

I will continue purchasing from them!

Hurray DinoDirect!!!
"

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Verified
1/5

2012-06-29

"I have been waiting for over a month for 1 single package to arrive at my post office and it has yet to get here. I was very specific about my shipping instructions when I first ordered from them and they screwed it all up and keep telling me to just wait a little longer and if it doesn't get to me to then report it. I have been in touch with the local post office and it will never get to me based on the incorrect way that DINO shipped it. And trying to track a shipment on their website is impossible...."

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Verified
5/5

2012-06-29

"I am very impressed with this website. I've been ordering some stuff DinoDirect and i've been hooked. The have a very wide range of products with a very reasonable price. I'm happy with the quality of the product.
It's nice to be able to receive an item free of shipping charges.
"

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Verified
5/5

2012-06-28

"I received my order without any problems; delivery was fast and I love every item that I ordered. I will be placing more orders soon."

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Verified
5/5

2012-06-28

"Thank you very much DinoDirect this is a perfect way of shopping on line. I highly recommend your service to all my friends. Bought a pair of jeans on dinodirect, the picture shown was same as what you actually get. Customer service was great."

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Verified
5/5

2012-06-27

"Always prompt service, great products at a great price.
Highly recommended.
"

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Verified
5/5

2012-06-27

"fantastic staff in the help centre, always willing to help, will shop from dino direct again and again. very detailed product description. a pleasure to deal with."

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