"Positive experience with buying at DinoDirect!
I have tried to buy from several online stores but my best experience is with DinoDirect!!!
The customer service works very effectively and they promptly try to resolve any problems that might arise. You get support and care before and after you make your purchase. The staff is very professional. I’m interested in electronics and computers and recently ordered a tablet that arrived in perfect condition and is working just fine! I have already bought many items from Dino direct and will continue doing that because they have reasonable prices and fast shipping. Thank you guys from the bottom of my heart and I will try to spread the word about you around the world!!!!
"
"This is what I call fast trading!!!
My order 695E7689-DD arrived in less than 2 weeks, and they processed it just in the same day when I placed it in their efficient system.
Their customer service also solve your problems very fast!.
I am pleased with this transaction.
I will continue placing orders at DinoDirect.
DinoDirect is the best!
Thanks!!!
"
"The best website that I ever buyed. There is always someone to help if you have questions or if you doubt about something. Highly recommended."
"Simply fantastic! Fast delivery. Good assistance after selling. No problem at all. They send safe boxes with no damages to the helicopters. I will surely buy again and again! "
"glad to businnes whit dino!"
"everything is smooth. fast. reliable."
"I can confirm that DinoDirect really cares about the customers.
I had a problem with an order which never arrived.
I contacted DinoDirect´s Customer Service and they promised to resend the item.
And, as promised, they sent the item I ordered again.
I have received it, and I am very happy, pleased and satisfied with this Online Store, which is, for me, the best of the best. Period.
You can trust on them, not as other sellers which are liars and only wants to get your money.
I really like DinoDirect. I really recommend DinoDirect.
You should place all your orders there.
Thanks DinoDirect!
139145B8-DD"
"
I am pleased with DinoDirect because they are the best online retailer. Their customer service better than the others, their prices are lower than their competitors, their order processing time is also lower...
I will continue purchasing in this incredible shop for the rest of my life.
Go this way, DinoDirect. Thanks!
A happy and satisfied customer.
My order: 65418572-DD"
"Dinodirect is a new and very good shopping site. i buy everything from there. it has free shipping which is great. It's well worth the wait. overall amazing site. i highly recommend it. Cheap products delivered fast. I've ordered a few things from them, mainly clothing and delivery is usually free and within reasonable time. They also have discount codes and promotions. Definitely worth a try. My experience with them have been great so far."
"It was my first time shop at dinodirect . Im so satisfied with product and service. "
"I bought in a lot of china-based websites before dinodirect, most of then used to take ages to ship, dinodirect is far beyond the fast i ever got, they ship my orders in like 1 or 2 days. The prices are good overall, and the costumer service is very very good, only in the last 40 days i did a bit more than 50 orders.
No doubt, go for dinodirect
Oh and i forgot to say, they send a nice fridge magnet for almost every order, because that my fridge is almost full of then now."
"The best online shop were I have purchased something...
My order 3388V945-DD was shipped the next day after placing it in their efficient system. None of my orders placed elsewhere has been processed in that short amount of time...
I think they are the best online store in the world.
They always try to keep their customers satisfied. That is their goal...
Good thing.
I never had any bad issue with them.
I will buy only at DinoDirect if they continue being as that.
Thanks DinoDirect, I will be your loyal customer for ever.
"
"Great!
Only DinoDirect offers this impressive service to their customers.
Buy at DinoDirect and you will not have any problems at all.
Go this way DinoDirect!"
"It was my first time to buy from DINO, the product is a really fantastic dress, and i also brought a pair of shoes, too. Staffs of this store is very helpfull, solved all my problems. I will surely buy from this store again."
"Looking through reviews I cannot believe Dino direct could have more than a single star, simply the WORST online experience I have ever had. They seem to have either 5 star ratings - obviously advertisements from their company - or very poor ratings. I paid for expedited shipping for 3 day shipping and the non-oem (meaning cheap knock-off junk, not exactly like the picture shown on the site) power supply arrived over 3 weeks later direct from China. The cord was dirty and appeared used and I wasn't going to compromise my gaming system with that dodgy power supply.
It was a nightmare trying to get a refund and I was only out $30! For weeks they basically said that it was all my fault and asked me to take "8 Dino point" instead of a refund. I sent the part back from AUS to the only address I had (an address in California because I can't read Chinese characters) and they informed me that I had sent the part to the wrong place and I need to pay to sent to China! That was the final straw for me.
It was only after involving the Better Business Bureau that I received any semblance of customer service. I was finally refunded the amount initially charged on my card.
NEVER, never, use this company if you value your money, want any customer service, or want quality products. They so damaged me as a customer I will never, ever use them again - no matter how good a deal sounds. I originally tried the Dino Direct site because they were supported by the Better Business Bureau. With scores of complaints and a sub-par grade they no longer qualify to have the backing of the BBB. Check it out for yourself.
What I find especially disturbing about this company is their tactics on monitoring forums and likely creating false accounts to improve their poor ratings. If you notice, the majority of the feedback for this company is 1 or 5 stars. If you read the 5 star reports, it sounds more like an advertisement than an actual person. Many of them read like they have been put through google translate into English.
And as a rebuttal to Dino Direct's response, the fact that you refunded me after I was forced to contact the BBB does not make me a satisfied customer. I will never use the services of your company again, and I believe it is my duty to warn others of the tactics repeated over and over on forum after forum. "