"We have used discount mugs for several different events and everytime we get what we need, when we need it, and it's a great product!
Thanks!"
"I am planning my nephew's Bar Mitzvah for my sister - I ordered discs, bags, water bottles, towels and t-shirts. The logo imprinted perfectly and the products came in as advertised. Great quality and color. The last minute order was the t-shirts that they are turning around for me in a week! The on-line chat with Barbie was a great experience as well! She worked me through the order in minutes and accepted the artwork on the chat! Really happy with the customer service. I started using Bell Promos and Discount Mugs a decade or so ago - they really have grown and offer quality products. "
"Gladys was very helpful in assisting with our order. She provided a promo code to help our new, small business save some money. We will be ordering from Discount Mugs again in the future."
“Thank you so much for an awesome feedback! We, at Discount Mugs, are happy to hear that we were able to help you with your order. Looking forward to more business with you.”
"Barbie was SO helpful in assisting me with my design and order. Thank you!!"
“Thank you for your feedback! We're glad to hear that we were able to help you with your concern. Looking forward to more business with you.”
"Very helpful. Good customer service
"
“Thank you for an awesome feedback! We're glad to hear that we were able to help you with your order. Looking forward to more business with you.”
"I needed help getting samples so we could choose a coaster based on quality and they were very helpful! Fast service, nice customer service and had me all set up in about 10 minutes! Can't wait to get my samples and order one of these coaters from here!! Thank you so much!!"
“We're glad to hear that we were able to help you with your order. Thank you for your feedback! Looking forward to more business with you.”
"Barbie was VERY helpful in answering all my questions and quick to respond in chat."
“Thank you so much for an amazing feedback! We, at Discount Mugs, are glad to hear that we were able to help you with your order. Looking forward to more business with you.”
"I love the chat option at Discount Mugs. Every time they are always helpful and always go above and beyond. Thank you!"
“Thank you so much for an awesome feedback, Amanda! Know that we're always here if you have any concerns. Looking forward to more business with you.”
"Had concerns with my items but customer service handled everything immediately."
“Thank you so much for an amazing feedback! We're glad to hear that we were able to help you with your concern. Looking froward to more business with you.”
"We have purchased from Discount Mugs several times over the years and have always been satisfied with our product. The last order we recently had, our initial review was a 2 star because the coloring was off from the proof we approved compared to what we received. After communicating with the company, they jumped into high gear and made this right for us. We look forward to continuing our business in the future. "
“We really appreciate your feedback, Cindy! We're glad to hear that we were able to make everything right for you. Please don't hesitate to reach us if you have any concerns. Looking forward to more business with you.”
"I have purchased many mugs, never had any where all of the design work disappears after one light wash in the dishwasher, the worst mugs I have ever purchased."
"They are so helpful and easy to work with and products came out fantastic. Highly recommend!"
“Hi! Thank you so much for your feedback. We're glad to hear that you had a smooth transaction with us and was really happy with the outcome of our products. Looking forward to more business with you. ”
"Sales, Henry, was able to put my description in the area that was available, made suggestions when I needed them, and developed a product which I am sure our members will love.
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“Thank you for your feedback. We are happy to know that you had a pleasant experience in placing an order with us.
Should you need any further assistance, we are here to help. ”
"As a company, we have worked with Discount Mugs on multiple occasions for some custom branded items. Each and every time our representative, May, has been hardworking, attentive, and took great care of us from top to bottom. She was timely in response to questions, and was quick to provide us help. Our products arrived as expected, with no errors or issues. We will be back to do business with Discount Mugs, and May specifically, in the future!"
“Satisfaction comes from knowing that our hard work makes a difference. We want our customers to think of quality products and reliable customer service when they hear DiscountMugs. Your feedback is greatly appreciated, Zak! Thank you for sharing your good experience with us. ”
"Ordering from discount mugs was super easy, and May was extremely quick to respond, and very helpful and knowledgeable. She was able to put the order together for me (all I did was tell her the bag we wanted, and we used the same design from a previous order), and made it so easy that I just had to put in the credit card info on a link she sent. The tote bags we ordered came within the same week. We're very happy with the bags and the ease of ordering!"
“We're delighted to know that May was able to assist you well. We continually make efforts to further improve our service by shaping our team members to be more knowledgeable, reliable and efficient as possible in terms of supporting our customers' needs and concerns. Thank you for trusting us with your promotional products! ”
"Working with May has been super easy and a delight. She made my order process very smooth and wonderful. Thank you! "
“We are so happy to hear of your pleasant experience, J. Thank you kindly for your feedback, and please do not hesitate to contact us should you need further assistance.”
A rep from Discount Mugs, DiscountMugsSocialMedia, has responded:
“We, at Discount Mugs, are glad to hear that we were able to help you with your concern. Thank you for the feedback. Looking forward to more business with you.”