"Needed to apply tax exempt status, Henry saved the day. So quick to respond, helpful in sending updated pricing options and design options. Our event is going to be next level, thanks Henry and thanks Discount Mugs! "

"May Solis is an amazing representative. She is so timely, thorough, and helpful. She is always able to find us what we need AND get it to us in the time frame we need it. I will continue to come back because of her. "

"I messaged in the chat to receive a quote for an order with a personal logo on it. In a matter of 15 minutes, my representative created the exact bottle I was wanting! He emailed me the proof and saved the design to make ordering easier for me once I get board approval. Can't wait for my campers and staff to use these bottles at camp to stay hydrated! "

"I had a limit i was working with and Gladys helped me tremendously. I will share my experience with discount mugs. It will not be the last time you will continue to receive my business
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"I have been very happy with the items we have ordered. Most of the time they have arrived early. "

"Wonderful. Best experience "

"The pens I ordered were better quality and great printing. I was very satisfied. "

"The person on the other end of the live chat was very helpful in applying a promo code for me when the promo bar on the check-out page was not functioning for me. However, prior to getting to that point, I had my items disappear from the cart several times before I purchased, requiring me to start my "design" from scratch each time. Pretty sure this is a software design flaw rather than operator error on my part. "

"I've ordered shirts, water bottles, and mugs from discount Mugs several times for work. they offer customer service, and their products are qualitative."

"I was in desperate need of a couple crewneck sweatshirts that i could not find anywhere in the color and size I needed. Eva M. was so pleasant and easy to work with. She literally saved me. It's nice to know some people love what they do and will go the extra step to help out those in need. I appreciate her so much and will definitely be back for more orders. I have also spread the word to my fellow crafters to order from your site. Thank you so much Eva M. You are a wonderful person."

"The Ordering experience with Discount Mugs was just fantastic. Henry helped me through the order and got me what i wanted very quickly. While we love their products, the customer experience adds to that. Continue with your great products and wonderful customer service. Thank you"

"The representive that helped me was great! Made my orders super easy and we will use discount mugs from now on! They are so helpful and made my experience less stressful. Thanks! "

"Placed order on October 26th, 2021 with a delivery date of November 9th, 2021. Order contained 100 squirt bottles that were to be given to children as gifts at an event on November 27th, 2021. With expected delivery date being 2+ weeks prior to the event, no issues should have occurred. After several days going by with no tracking info being sent after the expected delivery date, I decided to call customer service to get tracking information. I was told the bottles were still in production and would be a few more days (this was November 15th). I waited a few more days and called again (November 17th) and was promised the bottles would be shipped that Friday (November 19th). When I did not get tracking by Monday (November 22) I called yet again and was told they would ship the next day (November 23). I just called in again today to get the "tracking information" and was instructed that there is no way that the bottles would be done in time to ship. I have been given the run around by this company for weeks, only to be told that 100 kids would not get their gift this year. These were not meant for adults or to be sold, but rather gifts for children and this company took full advantage of us. We could have canceled the order weeks ago and found something else, but now because of the refund delays, we wont get our refund for days if not weeks and nothing can be done for the kids. This company instantly took the money from our bank account but refuses to refund instantly. They sold products claiming to be in stock but was not. Scammed our organization (and others from what I just read) by lying and misleading us."

"Eva Rico went above and beyond!! She worked with me for weeks to lock in a large order. She jumped thru hoops and made it happen and spent so much of her time helping me. I'm very grateful I had her. Her customer service was beyond exceptional. Her manager went above and beyond as well. They made everything work and I got the most amazing customer service from both of them. Very thankful!"

"It was a wonderful experience. I tell all my friends about them."