"We have used discount mugs for several different events and everytime we get what we need, when we need it, and it's a great product!
Thanks!"
"I needed promo items quickly, so I went on the online chat platform and chatted with Lanie. He was so helpful. I will order again. Great customer service, "
"Aarol, the account specialist was super helpful in processing my order. This individual corrected everything on my account and made the process seamless. Such a great connection for customer support. "
“We thank you for taking time to leave us this amazing feedback! We happy to hear that you had a smooth transaction with your order. Aarol will be happy to hear this. Looking forward to more business with you.”
"Reviewed several websites before I found the best price...and then the online representative, Juan, guided me through the entire process. He was patient, informative and made the process of this order very comfortable. Look forward to receiving my custom product!"
“We are so glad to hear how happy you are with our business. This feedback is super helpful. We will continue to give the best assistance we can to our valued clients. Looking forward to more business with you.
”
"Aarol was SO helpful and patient with me while I was placing my order online. All my questions were answered, and the transition was smooth.
Thank you! Minda from MSU"
"I needed assistance ordering a product with a tight time line. Customer service went above and beyond to help assure my order will arrive in time. The rep answered all of my questions quickly. "
“Thank you for sharing this positive feedback! We're glad to hear that we were able to help you with your target date. The team will be happy to hear about this. Looking forward to more business with you.”
"This is my first time using a service like this, I had many questions. The online chat representative was very helpful, answered all my questions, and stayed on the line with me until I completed my transaction. However, I will say that I think they should not charge so much for small quantities. "
“We're glad to know that we were able make your first order awesome! Thank you so much for this positive feedback and looking forward to more business with you.”
"I was connected with a person immediately through chat. They were able to help me place my order and get a discount code. Appreciate the quality customer service"
“Thank you for sharing this awesome experience with us! We're glad to hear that we were able to help you place your order. Always check our website for more great deals and discounts. Looking forward to more business with you. ”
"This was my first time ordering from discount mugs. I needed assistance ordering with tax exemption and used the online chat, which was very quick and easy. My order was done in less than five minutes. Very pleased with the level of service."
"Their customer service is always so helpful and it's a quick, easy process from start to finish. I always have to contact them for sales tax exemption and they make it so easy. I've been doing business with them for over 4 years, and plan to continue to use them for our needs."
“Thank you so much for sharing this wonderful feedback! We appreciate you being one of our valued customers for the longest time. Always remember that we are always here to help you with anything. Looking forward to more years doing business with you.”
"I had some trouble uploading our company's design but received quick, friendly service! Their representative fixed everything for me and couldn't have been nicer."
“Thank you so much for sharing this positive feedback! We're glad to hear that we were able to help you fix the problem. Always remember that we are always here to help out our valued customers with anything. Looking forward to more business with you.”
"Lanie was great to work with and answered all of my questions quickly. We will do business with Discount Mugs again."
“Thank you so much for sharing your positive experince about our service. We're glad that our team's performance exceeded your expectation and we thank you for considering us in the future for your needs. Looking froward to more business with you.”
"I reached out to see if we could order a sample. I not only got an order placed for a sample, but Lanie also sent me a mockup and link to bulk order once we receive the sample and are ready to place the full order! She was so helpful and went above and beyond what I expected - will definitely look for more items from Discount Mugs going forward!"
“Thank you so much for taking time to leave us a feedback! We really appreciate these reviews. We are glad to hear that we were able to help you with your order and for considering us in the future for your needs. Looking forward to more business with you.”
"We've ordered our pint glasses 4 years in a row and they've been great to work with everytime!"
“Thank you so much for this awesome feedback! We appreciate you being one of our loyal and valued customers. Our job is to keep our customers satisfied and happy on their orders and thank you for showing it to us! This means so much to us. ”
"I communicated through the live chat on the website and Josephine helped me all along the way. Suggested a graphic change that made all the difference in how it looked. Many thanks."
"Lanie was a tremendous help with both designing and ordering our water bottles! She was able to change our full color logo into black and white and make adjustments much faster than I would have been able. When I messed up the additional order discount with a browser add-on, she was able to correct it right away. Highly recommend this company and Lanie! "
“Thank you so much for sharing your awesome experience with us! We're always here to assist you with anything about your order and we're glad to know that you are happy with our help. Looking forward to more business with you.”
A rep from Discount Mugs, DiscountMugsSocialMedia, has responded:
“Thank you so much for this feedback! We're glad to know that we were able to help you with your order. Lanie will be happy to hear about this. Looking forward to more business with you.”