"We have used discount mugs for several different events and everytime we get what we need, when we need it, and it's a great product!
Thanks!"
"Thru chat my problem was taken care of. Discountmugs is customer friendly and they know their products. Love it every time I order."
"The design section was not the easiest to maneuver. I had trouble increasing the fonts. But customer service cleaned it up for me. If it wasn't for Lani and James in customer service, I would have given up. But my every question was answered and my irritating requests for six different final costs was what closed the deal.
"
“Thank you so much for an amazing feedback, Elaine! We, at Discount Mugs, are glad to hear that we were able to help you with your order. Let us know if you have other concerns. Looking forward to more business with you.”
"We haven't received the goods yet, but we received excellent support during the order!"
“Thank you so much for an amazing feedback! We are excited as well for you to get the items. Looking forward to more business with you.”
"I had a great experience. Barbie was very helpful--she spent a ton of time helping me figure out what we needed. And when I realized that I had made a mistake on the date, Christian solved the problem instantly. If only customer service was this good everywhere! Thank you!!!!! "
“Thank you so much for an awesome feedback! We're glad to hear that we were able to help you with your concern. Looking forward to more business with you.”
"Barbie was so helpful and made my order so easy! Can't wait to get my pens! "
“Thank you so much for an amazing feedback. We're glad to hear that we were able to help you with your order. Looking forward to more business with you.”
"Josephine was very helpful, got done what I needed to do after trying since 9/2 to get my PW reset
"
“Thank you for an awesome feedback! We, at Discount Mugs, are glad to hear that we were able to help you with your concern. Looking forward to more business with you.”
"I was able to place a rush order quickly, easily and I received instant customer service. This gave me peace of mind that I would have my items in-hand by my deadline. Thanks so much! "
“Thank you so much for an awesome feedback, Tracy! We're glad to know that we were able to help you with your order. Looking forward to more business with you.”
"I don't typically feel I get personal service through chat, but Barbie was amazing and made my experience better than if I had tried to do it on my own or even call. She was quick to respond and quickly got me from item selection to file upload to order completion. "
“We're glad that we were able to help you with your order! We appreciate this feedback. Looking forward to more business with you.”
"This was the first time our Non-Profit was purchasing an item from DiscountMugs.
I was able to speak with Josephine who made it so easy (really easy) The Customer Service was incredible and our order was placed quickly and efficiently. I felt like I was talking with a friend! Excited to get our product and work with Josephine again!"
“Thank you for an amazing feedback! We're happy to hear that we were able to help you with your order. Looking forward to more business with you.”
"Barbie helped us with tax exempt status and was very helpful throughout the entire order! "
“We're glad to hear that we were able to help you with your order. Thanks for the feedback! Looking forward to more business with you.”
"Fe was absolutely excellent to work with - she made the ordering process painless. Great customer service and quality products!"
“Thank you so much for an awesome feedback! We're glad to hear that we were able to help you with your order. Looking forward to more business with you.”
"Great service from Barbie!! Thank You!"
“Thank you so much for an amazing feedback! We're glad to hear that we were able to help you with your order. Looking forward to more business with you.”
"Once again, the customer service chat saved me. They are prompt, professional and nice! Thank you to both Jennifer and Gladys. I have to assume who ever you get on the chat would be equally helpful."
“Hi Susan! Thank you so much for an awesome feedback. We, at Discount Mugs, are happy to hear that we were able to help you with your concern. Looking forward to more business with you.”
"I worked with Barbie to complete my order. As a nonprofit organization, we operate on a tight budget and they worked hand in hand with me to assure we got what we needed at reasonable prices. Customer service is A+ and I would recommend this company to anyone looking for promotional items."
“Thank you so much for an awesome feedback! We're glad to hear that you had a wonderful experience with us. Looking forward to more business with you.”
"Josephine was extremely helpful. I can't wait to see the glasses. "
“Thank you for an amazing feedback! We're glad to hear that we were able to help you with your concern. Looking forward to more business with you.”
A rep from Discount Mugs, DiscountMugsSocialMedia, has responded:
“Hi Debby! We are so glad to hear how happy you are with our business. This feedback is super helpful. Thank you and looking forward to more business with you.
”