"We have used discount mugs for several different events and everytime we get what we need, when we need it, and it's a great product!
Thanks!"
"Alvin has guided me through every step, answering all my questions and was extremely helpful. I appreciate his help and support and time. Without Alvin, it would have taken hours longer! "
"Just finished ordering from Discount mugs. Customer service was so very helpful, and my order is due to arrive very soon, I'm looking forward to its arrival!"
“Hi Allison! Thank you for taking time to leave this feedback. It's our pleasure to assist our valued customers like you. Looking forward to more business with you in the future.”
"Was able to order wanted product at price point I had been finding other places but with better customer service help"
“Thank you so much for this awesome feedback! Our team is glad to hear that we were able to assist you with order and provide you with your needs. Looking forward to more business with you.”
"My customer service person was so very helpful when placing a tax exempt order. It was so easy to do and the mugs and cups I ordered will be here within 10 days!"
“We're always here to assist you with any of your concerns. Just let us know. Thank you for sharing this awesome feedback. Looking forward to more business with you.”
"Excellent customer service. Thanks for the quick response to my questions and help with my needs.
"
“We appreciate this feedback! Thank you for sharing. Let us know if you have any questions, we will be happy to assist you again. Looking forward to more business with you.”
"I was struggling to create my item on my own and I should have started the chat earlier! My Sales associate Aarol was so fast with different samples I could choose from, along with the totals which included shipping rates! So great. Thanks again"
“We appreciate this feedback! Thank you for sharing this positive experience. We're glad to knoe that we were able to help you with your order. Aarol will be happy to hear this. Looking forward to more business with you.”
"Their customer service is amazing, precise and extremely professional! Can't wait to receive our products! Update soon! "
“Thank you so much for taking time leaving us a feedback! We truly appreciate feedback like this. We're glad to hear that we were able to help you with your order. Looking forward to more business with you.”
"From initial contact to delivery, our experience was terrific. We were able to order the exact quantity of product we needed, and they were delivered far faster than anticipated—even with several tweaks to the original design. Staff was friendly, helpful, and quick to respond. We look forward to ordering from Discount Mugs again!"
“Thank you so much for this feedacbk! We're glad to hear that we werea able to help you with your order. Remember that we are always here to assist you with anything. Looking forward to more business with you!”
"Great help and fast ordering! Will use again!"
“Thank you so much for this review! We're glad to hear that we were able to help you with your order. Looking forward to more business with you.”
"This is my first time ordering with Discount Mugs, and it went so well with the help of Account Specialist Aarol!
While placing my order for our church, I wasn't able to find a way to receive tax exempt status. Aarol was extremely helpful, patient, courteous and quick. Through the chat box, he was able to solve my issue in a few minutes. We are looking forward to getting our products. I highly recommend Discount Mugs for their fantastic customer service!! Thank you Aarol!!!"
“Wow! That's awesome! Thank you so much for sharing this positive feedback. We're glad to hear that we were able to help you wit your order and assisted you with your concern.
Looking forward to more business with you.”
"Very easy to work with. Great company!"
“Thank you so much for your positive feedback! We're glad to hear that we were able to help you with your order. Looking forward to more business with you.”
"I was so impressed by their customer service. Because of some specifics with my order I ended up basically doing my order through the chat. I can't wait to receive my order!"
“Thank you for this amazing feedback, Margaret! We're happy to hear how easy you placed your order through our chat. If you have any concerns about your order, we are jsut one chat away. Looking forward to more business with you.”
"Laine was a great help in helping me expedite my order as well as getting me the right price that worked for my needs in resale."
“Hi there! Thank you so much for an awesome feedback! We're glad to know that we were able to help you with your order. Our team is always putting their best effort to assist our valued customers, like you. Looking forward to more busniess with you.”
"I was placing an order, but needed tax exemption applied. Used the chat feature, and the service rep helped me complete the process quickly and efficiently. They answered every question, walked me step by step through the process, and even helped me reapply the coupon code. I can't speak for product quality yet, as I just completed my order. But was very impressed with their customer service."
“Thank you so much for sharing this positive feedback! We, at Discount Mugs, are happy to hear that we were able to help you out with your order concern. Let us know if you have any concners or questions. Looking forward to more business with you.”
"I had the pleasure of being helped by Lanie this morning with order. I used the chat to request help about reordering and adjusting an order but unfortunately the bottle we needed was out of stock. Lanie truly went above and beyond by offering other options, and even putting the logos on the items to show me what it would look like. Lanie was so very pleasant, kind, and patient the entire time and she even helped me put our tax-exempt form on my account. It has been a long time since I have seen such wonderful customer service, especially via a chat. I went onto your website not looking forward to having to go through the process of reordering and adjusting an order, but Lanie truly made my morning by helping me place the order in a timely manner and answering all questions I had, never leaving me hanging with any what ifs. Lanie’s exceptional customer service has secured me as a customer for any printing I will need in the future. The world needs more Lanies! "
“We are so glad to hear how happy you are with our business. This feedback is super helpful. Our team is working hard to provide and help our valued customers with anything. Lanie will surely be happy to hear about this. Thank you and looking forward to more business with you.”
A rep from Discount Mugs, DiscountMugsSocialMedia, has responded:
“We're glad to help you in any way possible. Thank you so much for this kind feedback. Alvin will be happy to hear this. Looking forward to more business with you.”