"I recently had cause to call dolls kill about a return but also to discuss some Specifics about garments on the website before I placed an order. Kayla was very professional and helpful and went through each and every item I had questions about thoroughly with me until I felt comfortable with my impending return and my pending purchase! Thank you so much Kayla for making my day and for being an expert in customer service at dolls kill!"
"Super simple and easy, I had a question about how long the store credit took to be created after they received the item and they literally just loaded it on the spot! Super happy because now I get to buy me some new shoes "
"Customer service is excellent and ive always had speedy replies even when its just been a simple question about an item. "
"I love shopping from dollskill, definitely my favourite clothing website! Always happy with every purchase "
"I really love DK, through and through. Every time I interact with their customer service team on IG, in the store, on the phone, or by email (I shop A LOT!) they are kind, patient, and always find the answer or if need be, resolve the issue. Even on an occasion where an ordered item was oversold, they reached out to me right away to let me know and went above and beyond to make it right. They really make shopping an experience, and I love it. I wouldn’t be such a loyal customer if it weren’t for their dedicated staff. "
"Super helpful girls at the customer service! I was in touch with Kaylin, because my package got lost. She replied super fast to my messages and once the item got back in stock she resent it immediately :) "
"Good customer service, good quality products."
"Accidentally ordered two of the same item, quickly realized and called customer support.
Daniela got it all figured out for me "
"Was upset about a pair of heels I ordered that would be arriving super late so I contacted customer service. They were super nice to me about it and gave me a coupon for the inconvenience!"
"This was my second time ordering from DollsKill because my girls love them and the shipping isn’t you long . The products last . Will be ordering again this week. DollsKill Rock
"
"Customer service was amazing. I ordered a bunch of stuff and I didn’t check the shipping address when I we t through my PayPal. I emailed and immediately got a response. Elisa was great, changed my address before it shipped out. "
"I sent a message to Dolls Kill about a possible refund and even if they didn’t know they were very sweet and polite in their response. Kaitlyn is the person that responded to me and she was the sweetest. Thank you ****"
"I stupidly put in the wrong **** email and the lovely humans helped me out. Waiting on clothes now but so keen, "
"Anytime I have ever had a problem with an order which isn’t often they have ALWAYS been understanding, respectful, helpful and VERY responsive. They treat their customers great and let you know they appreciate your business. Dolls Kill keeps me looking spooky and I am forever thankful for that since I live in a rural area and they options for cute clothes is limited.
#StaySpooky "
"Their product is before the trends and website so easy to order and return!"