"i’ve been shopping dollskill for about five years now and i always stumble across amazing finds that’s make my festival lewks FIRE. this time around i took advantage of their labor day sale and found tons of goodies. oddly enough, i never got a shipping confirmation, even a week after i places my order. i reached out to customer service and leah took care of me ASAP. she told me she’d reach out to their warehouse team and reassured me that my order would be on its way soon. leah was literally a life saver seeing as how i’m going to life is beautiful in vegas next week. needless to say, the products and customer service are always a+ with dollskill. i’m a forever customer. "
"Items ship quickly and arrive on time. Customer service experience are about 8/10. I've had some really good and really bad representatives respond to my inquiries, but overall satisfied. "
"best customer service ever!!"
"My order still hasn’t shipped and it’s been almost a week. They got back to me almost immediately when I asked them about my order status. My first order from Dolls Kill went perfectly and my order arrived on time. "
"Almost always sends my item fast, items are exactly as good as anticipated, and the one time there was a delay they took care of it and even offered me choices. I'm a repeat customer for life! "
"I’ve only ever had a good experience with Dolls Kill!
I ordered on September 1st and noticed they haven’t shipped my order yet today (September 7th), but I just assumed it was because the Labor Day Sale made processing orders take a little longer. I emailed them today though and they replied right away, and also returned my costs for shipping because my order should’ve been shipped already! They’re now shipping it ASAP.
Thanks so much to Leah for helping me! (:"
"Every time I've ordered from Dollskill has been nothing but fun and easy"
"Not only do they have GORGEOUS clothing and shoes, but I accidentally made a purchase I wasn’t ready to make, I emailed them, and they got straight back to me and fixed the whole situation for me in the most polite and friendly way. Absolute angels. "
"I have ordered several times with DollsKill and have never been disappointed. Once I had product arrive in damaged condition and they gave me a discount on my following order. Another time I have given an incorrect address that they helped me fix. Just great! "
"Every time I order something from this site, I get the clothes quickly and in great condition. If I have a question, they respond almost immediately and they're always incredibly helpful. This site has made me a life-long customer! "
"Without a doubt, one of the most reliable customer service ive ever worked with. Quick responses and always emails back. Never disappointed with dollskill. I had ordered a large order and had to return something, it was anything but a headache. Highly recommend them and always will. The staff was kind, especially Janie! "
"I ordered an item and unfortunately received the wrong item. Within a few hours of contacting them they had corrected my order and told me not to worry about the wrong item, will be a repeat customer for sure! "
"Every time I have a question I get an email back almost instantly and it’s always the exact answer I need. Never feel like I’m bothering anyone and I feel like my business is always appreciated. LOVE DOLLS KILL"
"I am extremely grateful not just for this company bit for Stephanie. I ordered some items during a sale and it pushed back my shipping. Stephanie made a promise to get my items out this week, which was a promise she delivered on. She remained patient, calm, and reassuring. I am so grateful for her and her service. Also thank you to the company for the quality of not only it’s clothing but it’s staff. So stoked! "
"Every time I have had to ask a question the people at Dollskill go above and beyond. I’ve never had a better experience with a retailer that is primarily online. Way to go Dollskill, you are the best! Shipping is quick and everything is easy to deal with!"