"First of al, I'm from Belgium. So that's quite far to say the least! Still I get my package delivered in a week or even less... And I'm always excited! The pictures look fine af, but when the black packages arrive, i'm even more happy! I hope to visit irl at least once in my life. I'd just go for dollskill :'D
and i' m sure what makes this shop tje greatest, are the people that run the shop. Whenever there's a problem or a question, i almost instantly get an answer. And they're ready for helping me out, and they're tje most nice people i ever had in a shop, so i'm not surprised this is the most awesome, greatest shop ever! Love u guys! "
"Omg so as all you stylin "
"Had some problems with locating my tracking number, Sonia was super helpful and made the process fast and simple. 9/10 "
"Amazing customer service, super helpful when contacting them with an issue I had about an order and they went above and beyond!!! Love them. SO much love"
"Deja helped me out with my lost package. She went beyond her normal to make sure I came out with the best result out of a bad situation! Thanks again babe!!"
"Excellent customer service!"
"I recently ordered some shoes & mail service messed it up. Customer service took care of me immediately and it was the best service I have ever received!! Just awesome!!!"
"I had a problem with my order and contacted the Dolls Kill customer service per e-mail. Sonia replied to me immediately and was able to work out the issue instantly. I am very impressed by their customer service and will oder from them again."
"I ordered something through Afterpay & it wouldn’t allow me to change my shipping address to something other than my billing address so I contacted DollsKill & Celina got everything squared away for me! My order should be here by next week!!! "
"I love Dolls Kill so much. Their clothes are amazing and their customer service is more amazing. They were more than happy to help me figure out a shipping issue. Thank you so much!"
"I texted them about a missing package that was accidentally sent to the wrong address and they responded so quickly and helped me rectify the situation in under 24 hours. I honestly LOVE their customer service."
"i emailed them about not getting my return money back and someone responded the very next day and fixed it. love the customer service!"
"I had a weird situation because I live overseas and scheduled my order to go to my cousins in the US when I was visiting so I didn't have to go through the customs fiasco. I was in the US visiting my mom because she was diagnosed with ALS so it was already super stressful and the first order was the wrong size shoe. Thanks very much for understanding this confusing situation and helping!! They were also super polite and they didn't give robotic answers. They acted like actual humans. Thank you for not outsourcing your customer service. "
"I ordered a limecrime unicorn hair dye in sea witch shade (deep teal kind; for me it’s dark green), but I got a totally other color (oyster; it’s kind of a pastel lavender) so I reached out to DollsKill, and they were really quick to respond, and really nice about the whole thing. They helped me get my real order, and now it’s on it’s way to me.
I especially want to thank Tiffany and Jemma, because they were and are just real sweethearts, even when because of frustration I came off a bit rude. Thank you friends, definitely recommend you!
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"I had a shipping problem with my order and Celina, Customer Service worker, helped me right away through email. Also, I really appreciated how every reply they gave me was with good intention and lots of love! 100% recommend"