"Kaylin is awesome!! Good communication and sweet on top of it! She’s a keeper and deserves a raise!! LOL!!!"
"this is my first time making a purchase with Dollskill I accidentally put in my address wrong so I have emailed them the next day and I got an email right back within minutes so I’m very satisfied with that they definitely change my address which is very satisfying also I love their clothes their shoes are so cute! I accidentally put in my address wrong so I had emailed them the next day and I got an email right back within minutes so I’m very satisfied with that they definitely change my address which is very satisfying also I love their clothes their shoes are so cute "
"These badass Dolls not only have charisma, they always give me an immediate response back if there is ever an issue with my order. You can tell these ladies hustle, and the customer experience is top notch! "
"i accidently ordered my stuff to the wrong address and i sent them an email and they responded super fast and solved the problem super super quick and i had a really good personal experience. like literally the best"
"really fast replies and very good costumer service . Love xoxo"
"Had to make an exchange for an item i got on clearance. The process was straightforward and I got refunded the difference when i once i ordered my size. Plus tons of xoxo’s. Love yall!"
"Really fast replies and got xoxo'ed. Got some love "
"Already loved the many Dollskill styles available but I’d never had any problems and returns were super easy. Had an issue where a refund wasn’t given after waiting a week. A quick text to customer service and my refund was immediately available to buy more goodies. Love these guys!"
"I had placed an order with Dolls Kills and when it arrived, the wrong size item had shipped. I simply wrote them an email to the contact listed on their website and attached a photo of the size label. I received an email the next day ( the day I wrote was a national holiday), which I feel is super speedy! They checked with their wharehouse to see if they still had my size, and then shipped to me when it was located. I recieved it just a few days later. They did not charge me anything extra, nor did I need to return the wrong item. They suggested I give it to someone else who would love them, which is what I have done. The correct item fits great! This has been an all around excellent experience! "
"After returning an entire order of shoes that didn’t fit, I asked for an early store credit so that I can get the right size shoes for an event. I received the credit right away before my order had arrived, placed a new order and received it the next day! Very happy with everything in my new order. "
"I discovered Dolls Kill two years ago and fell in love. I live in a rural area, so alternative clothing is hard to find. I have found so many unique gifts for my friends, especially those involved with music/theater/performance.
The quality of everything is top notch, and items look more dazzling in person than they do on the website. Every pair of shoes I've bought has been super comfy, held up well through the seasons, and nets me tons of compliments every time I wear them out.
The size information is also accurate and consistent. Returns are simple, and customer service has always answered my questions. I've been in love with every purchase, and this is my go-to treat myself store now. :)"
"I returned a few items that didn’t fit and 2 weeks later and I still didn’t have my store credit . Hit up Dolls Kill customer service to find out what had happened and they replied promptly and got me my store credit super quick with no problems . Thank you Dolls kill ! "
"I ordered a pair of shoes and a purse that was going to be sent back because my stupid **** forgot to put my apartment number. I reached out to them and they responded very fast and we're very helpful in resolving the issue "
"I can always put together an outfit that I love on dollskill. So many brands I wouldn't of known of otherwise. Love that I can use afterpay so I can have great clothes without feeling too guilty "
"I love dollskill!! It’s one of the only stores I shop at! They have an amazing selection of clothing and accessories at every price range and they have amazing sales! I rarely have any issues but whenever I have they have been extremely helpful and quick to respond. They recently helped me with a return and they were so helpful and let me know what was going on ASAP. Honestly there isn’t a single thing that I don’t like about them!!"