"Ordered a christmas gift on 12/10. was told it would ship out 12/13. Tracking brought it to the shores of china...useless..and the first time I was made aware that it was shipping from there. Here we are 61 days later. No product, no refund....despite requesting it 4 times thru their customer service department. They had me contact my post office to make sure it wasn't there. I did. I've worked so hard I deserve treble damages...last told me I needed to wait the full 60 days to see refund. who does that?? Buyer beware ...you may never see your $$ or your product. Worst customer service ever!!!! "
"Dresslily.com is a fun easy way to find great deals online. from Fashion to house décor they carry a wide variety of Items.
The web page is put together with a very user friendly format. Just point and click you way thru 1,000 of Items. Photos are clear and show Items just as they have arrived at my house. each Item is described very well.
I am happy to be a member and will enjoy shopping with them in the future"
"I am very pleased with the customer service. They solved every problem! There was a quality problem in this order and they offered me some refund options. I ordered several times. Until now the quality of the products is very good for the money I paid. Shipping time depends on the order. Some of the orders has not arrived yet since November, but they are willing to help with that. Some of them arrive quickly.
Ordering from Dressliy is a risky thing, but I would recommend it since the prices are very low and the customer service is very helpful in everything. Though if you want to order gifts for holidays, do it long before!"
"I made the mistake of ordering something from Dress Lilly. Big mistake. When the package came there was no paperwork with the order so it was impossible to tell who it was from and how to return. I ordered an XL but it does not fit in the bust area ( way too tight) and I am not a large busted woman. Can not image who would fit into these blouses. Now after some time I was able to track a way to send a request but it will cost me to mail back to China. "
"I placed an order for 2 pillowcases on 11/18/2016. Never received it - A LOOOOONG dispute process through PayPal. Merchant claimed they shipped it - but could provide no tracking info. 2 months (!) later they offered a partial refund, and when I refused, they stopped responding to me. Beware of these scammers, especially since they are not a US company - makes disputes very difficult"
"The clothes look much cuter online than in person. They also do not fit too well and are of poor quality. It takes way too long to receive your package, so do not order anything you need immediately! On the plus side they are reasonably priced. I will never order from here again, though. Not worth my time or money.
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"I have had great experiences with Dresslily! "
"I am very satisfied with my order from Dresslily. I have bought several items from them. The size of my dress is true to the size chart if you buy as per the measurements. The customer support is very helpful. I will definitely continue to order again."
"Easy to do business with Dresslily and they take care of all problems !!! I buy everything I can from them,Customer service is outstanding."
"I buy in the store Dresslily already a couple of months. Each time my order is perfectly packed and the clothes very good quality. In addition, the site is a lot of action discount and you can buy really cheap. Things are fashionable, sizes very well described in the tables. There is no risk that something will come too small or too large. Free shipping takes about 2-3 weeks to Europe. I would recommend - I love this store"
"Bought a shoulder dress. Made well and true to the size chart measurements as well as a great length. Very classy. Thank you, Nice job!"
"Have placed 3 ordered from dresslily. The delivery was quick and the quality was good, you need to pay attention to the size before order, I advise a size bigger. It is the Christmas gift for my friends, and they all like it. Definitely recommend this Dresslily to my friends and families!!! Thank you Dresslily for the best products!"
"They are likely fake reviews. Look at the 1 stars and how all their complaints are the same. It is the same for me. Ordered a Christmas present on 11/8, it is now 1/14 and have not received the item. Customer Support is giving me the run around, likely hoping I will go away. They very likely will give the same canned answer about shipping times, but their site says 10-25 business days and it is currently standing at 48 business days and their latest date is Feb. 8th, a full 66 business days later. In short, SCAM. DO NOT ORDER FROM THIS SITE."
"I love Dresslily, I have ordered from them many times and the product is always great! Just follow the size chart that is provided and shop the many different products and categories. You also get a chance to get a free item by sharing it on different social media sites. Keep up the great work Dresslily!"
"I ordered items for myself, my friend, and my husband; all three of us very different sizes. I was able to find all kinds of great gifts in appropriate sizes at DressLily. The prices are incredibly reasonable, and they always have great sales!
I've noticed that people's biggest criticism on this page are the shipping times. You have to keep in mind that once a package arrives in the US, it has to go through US customs. That's something you have to deal with no matter what company you order from, if they are out of the country. That being said, I found their shipping times to be on par with my expectations. I was very pleased."