"The sell back opportunity was easy and gave me a credit towards the next semester's book order."

"Got my textbook in time! Faster than expected! Thank you!"

"It took 2 weeks for me to get a message that the book I paid for was no longer available, in the meantime I was waiting for delivery.
If it wasn't available when I ordered it then why list it for sale?
Could have notified me sooner so I could search elsewhere for this instead of waiting that long &find out I have no book coming "

"Received book a day later than expected but ok,
book in good rental price."

"eCampus had my book in stock and cheaper than other textbook websites. I will definitely use them again!"

"When I ordered my textbook, they never said that it was the shop manual and not the actual text. This was for a manual transmission class, which meant that I had to buy the actual text from my school bookstore. Ecampus.com advertised the manual as the text, even though it wasn't. And now that I want to return it, they want to charge me a 10% restocking fee. I would say that you have to be very careful with what you buy on here. And to top it all off, it really isn't any cheaper to buy from this website than to just buy it from my school's bookstore. "

"I got no " your book has shipped" email and haven't received it now 11 days later."

"Ordered a textbook and access code a week before my classes that I needed ASAP, selected standard shipping (7-21 days) so I knew it was not going to get there before the first day of class. After 3 business days, I had still yet to receive an email saying that my order had been shipped. It was not until I emailed customer service asking if my package had been shipped to find out that my order was not in stock. Seeing that I needed my package for classes, I was very dissatisfied that the company did not tell me my order was not in stock so that I go look elsewhere. Very untrustworthy site; most likely will not buy textbooks from here again."

"My order was cancelled 3 times! Mind you, I was charged the money all three times, and although it was returned, I decided to just go with another website. Biggest headache of my life. "

"First time ordering a book on line. The price was amazing Cheap, and after receiving the book it was in good condition. I saved $140.00."

"I have not received my textbook still and it has been well over a week since I ordered it. It is an extreme inconvenience because I need it for school. I am still unsure when I will get my book. "

"I initially put the wrong billing address for my card, so I ran into troubles. After a little bit of effort, I contacted customer service, who was pretty helpful. I had to submit another order and all ended well. Overall a pretty good experience. "

"The book came in good condition, and the inside was like new. It even came with the access code to the website. And the book was cheaper then the price of the access code. And the book got here in great time too. I thought I was going to but I was unsure if I would get the book before class started and indeed I did."

"I ordered my books well over a week ago we are now going into the third week of classes and still no books!!!!!!"

"The Shipping Time Frame and Availability was misleading. "