"Came as described. Thank you"
"Books are delivered quickly and rental returns are simple!"
“We're glad you enjoyed your experience! We hope to see your name on another order in the future. :) Thanks for choosing eCampus.com! - Erin”
" My professor wanted one of the newest versions of my text book out and this was the only website that I could rent it from that had a decent price and it came in on time and in a perfect condition!"
“So glad you were able to find exactly what you needed at a price you could afford! Thanks for choosing eCampus.com! - Erin”
"I have been able to get my textbooks at a great price for the last 2 semesters. I would recommend this site to all college students."
“Thank you so much for that recommendation! We're glad you've enjoyed your experiences with us and hope you'll continue to choose eCampus.com in the future! -Erin”
"I bought a book from them and it turned out I didn’t need it for class. I never even opened it; it was still in the wrapper. They wouldn’t buy it back. "
“Hey Julia!
If you login to eCampus.com and input the ISBN# under the sell option you will see that we are currently buying this item back. Unfortunately, it cannot be returned for a refund because it is outside of that return policy but you may choose to sell the item. If you have further questions or concerns please contact customer service at 1-888-388-9909.
Thanks!
Erin”
"Book never made it. Book sent back to seller without additional information. Address was accurate and now I'm behind with my classwork"
“Hey Claudia!
I'm sorry to hear about this. It appears that the package is being returned to sender. A full refund for the order has been issued. Please allow 3-5 business days to receive those funds back to the card on file. If you have further questions or concerns please contact customer service at 1-888-388-9909.
Thanks!
Erin”
"They stated that it would be a quick experience in their advertising but you don’t get your money until 3 to 5 weeks!!! Even if it’s direct deposit.
Take your business elsewhere!"
“Hey Alcides!
I'm sorry to hear about the delay in receiving your direct deposit. Your buyback was checked in 1/6/19 and payment takes 3-5 weeks to be issued. It doesn't always take that long our accounting department issues the payments in the order of which they are received. We do hope that you continue selling to our company. If you have further questions or concerns please contact customer service at 1-888-388-9909.
Thanks!
Erin”
"I paid for 2 day shipping. Got it in 4 days. Book us a little torn. "
“Hey Priscilla!
I'm sorry to hear about this. Our records indicate that the standard shipping was selected which takes 1-5 business days for delivery. If you would like you may return the item for a full refund or we can ship out a replacement. If you would like you can email myself directly at Erin@ecampus.com.
Thanks!
Erin”
"Easy checkout. Fast shipping. "
“Thanks for choosing eCampus.com! -Erin”
"Great condition and speedy delivery, very pleased"
“So glad you are happy with your order! Thanks for choosing eCampus.com! -Erin”
"It was also in great shape."
“Hi, Sabrina! Thanks for choosing eCampus.com. We're glad you are happy with your order and look forward to doing our best with any order you place in the future! -Erin”
"Would definitely do it again"
“Thanks for choosing eCampus.com! We look forward to your future orders! - Erin”
"I paid five dollars extra o get my book earlier and it took almost about a week. Other than that everything was good!"
“Hey Maritza!
I'm so sorry to hear this! I see that you did pay extra for shipping and that cost has been refunded. Please allow 3-5 business days to receive those funds back to the card on file.
Thanks!
Erin”
"It was just very simple. Made getting my book super easy. Delivery could be faster but overall it was great!"
“Hey, Janet! We're glad we were able to make ordering textbooks easy for you! We understand how stressful it can be sometimes. :) Thanks for choosing eCampus.com. We hope you'll consider ordering from us again in the future! -Erin”
"I was suppose to have my books a week before they were delivered"
“Hey Ashlynne!
I'm sorry to hear that your book was delayed. A credit has been added to your account that you can use towards future purchases. If you have further questions or concerns please contact customer service at 1-888-388-9909.
Thanks!
Erin”
A rep from eCampus.com, Erin - Customer Service, has responded:
“So glad you got exactly what you needed. Thanks for choosing eCampus.com! - Erin”