"There isn't much to say, everything went well!"

"I ordered the book over the weekend was promised the book the following Saturday and it came on Monday I got a failing grade because of this. I really needed the book Monday morning but came that afternoon. "

"Everyone in my class paid $60 for their books I was able to get mine “used” for a total of $11 including shipping and let me tell you the book was barely used lol SCORE shipping was fast too! "

"Online subscriptions are not included with used books even though it says it in the title. I also received an online subscription code to biology book even though my book was Accounting, when contacted they said it was an error but I was free to sell that. "

"Honestly this website doesn’t deserve any stars! I tried it out because it offered the most for my books, but I see it was a bad idea. I turned my books in a while ago and two of them is still being reviewed! It doesn’t make any sense that it’s taking this long to get the money for my books! I recommend anyone to avoid this site because it takes a really long time to get reviewed and your money! "

"Great
The package was on time"

"I am leaving this same review on as many websites I can find.

I have been dealing with this company since the middle of January and it has been a horrible experience all around. I "sold" a book to them and still haven't received payment. The cliche of wishing you could give less than one star most definitely applies here.

On January 30 I followed up with ecampus to find out the status of my payment. I was told by the agent that it would take 4-6 weeks after the book is received to receive payment. The books have to be reviewed and this review of the book takes 4-6 weeks. If I would have known that I wouldn't have sent them the book. Either way, they have the book so 4-6 weeks is what it is. I should have read the reviews here before I sent them the book so I will take the loss on that one.

Fast forward to 2/25. I still haven't received any updates from the company so I decided to reach out to them again. This time I feel I am getting the runaround. I was told by the agent that "our records indicate that your item has been received for us and at this time is under review after this process has to be check in. Once is check in please allow 3-5 weeks for payment." So one agent tells me 4-6 weeks and another says 3-5 weeks. Okay, this seems to be a little sketchy but I will continue to wait.

Now onto 3/8. I again chatted with the agent and was told that my book was STILL under review. I followed up the chat and heard the same thing. My book and payment is STILL under review. I called the company and was given a little more information. Apparently when books are under review it is because they send them to the publisher to confirm that book is authentic. Seems kind of like overkill but what do I know. The worse thing is instead of sending the book to the publisher when they receive it they wait until they have a decent amount of books to send them all at once for review.

This is probably one of the worst experiences I have had with a company. I usually don't do reviews. When I get bad service I just keep it moving and never use the service again. I feel like people must know what they are getting themselves into when they use this company to sell their textbooks. None of the agents have any power to do anything and are pretty worthless. This company does not send email updates. The chat option is basically worthless because none of the agents have any power and have been trained to just keep saying 3-5 weeks. It has been a trash experience. It isn't even about the money. I will be genuinely shocked if I ever receive the money owed for this book. I have no idea how they stay in business and I will never sell a book to them. I definitely won't be using them to buy any textbooks. I feel like their positive reviews are fake because the one and two star reviews are so real.

DO NOT sell your books to ecampus.com."

"I appreciate that ecampus.com is buying back my book. Although there is a UPS tracking number, I would appreciate it if I received an email from ecampus.com to ensure the package is received and that my request is being processed, so that I am reassured it was not forgotten. "

"Sent me the wrong book so I decided to send it back and ask for a refund. Got sent the right book after I already recieved my refund and bought it from somewhere else so I returned that one to sender and now they are trying to charge me a late fee saying I still have the book since because theycan’t keep track of their books and their customer service ****."

"I sent ecampus 200 dollars worth of books and I STILL haven’t received payment. This is absolutely ridiculous, it’s been over 5 weeks and they’ve had my books for over a month, it makes no sense how they still haven’t processed. Will never use this service again."

"It didn’t ship fast enough."

"The book arrived on time and in excellent condition. "

"It says that they deposited the money that they owed me for the books I sent and I'm not seeing any money.! Where is my money.? What a fraud unbelievable."

"Ordered a book that came with CD. specifically ordered just the book (the title specified BOOK) and received the CD. not both, Just the CD."

"Awesome experience! Would buy again"