"Book was rip bad condition "
"Received books within days!"
“So glad you found what you needed! -Erin”
"Many books available in different editions. Fast shipping. Competitive prices. And they allow you to rent for different periods of time depending on when your class starts and ends."
“So glad you were able to find what you needed! We look forward to your future orders! -Erin”
"I ordered all of my law school books from this site with no problem! They shipped them and got them to me in a reasonable time before beginning school and they also provided me with a return label to return the books! I will continue ordering my law school books from them. They are much reasonable than the campus bookstore!"
“So glad you found what you needed! -Erin”
"Ordered my books to rent and received both of them before expected time on the free ship option!"
“Hey! Thanks for choosing eCampus.com! We're glad you found what you needed! - Erin”
"Great experience and great service "
“So glad you enjoyed your experience! We hope you'll remember eCampus.com for all your future textbook orders! -Erin”
"very good service I got a cheap rental. better than the UNC-Chapel Hill bookstore"
“So glad you found what you needed! -Erin”
"I paid extra for two-day shipping, and my book won't arrive for 10 days, between which I will have multiple class sections without a book. Don't pay extra for this."
“Hey Erica!
If you login to your account at eCampus you will see the credit under "Account Alerts". The credit was added to your eCampus.com account that you can use towards future purchases. I do apologize it appears the Standard shipping was selected. Upon checking out the shipping automatically defers to Economy shipping. If you have further questions or concerns please contact customer service at 1-888-388-9909.
Thanks!
Erin
”
"Came in on time! Nice condition"
“So glad you found what you needed! -Erin”
"Book was in brand new condition! Shipped quickly and arrived quickly! We are beyond pleased! Should we need another textbook, we definitely know where we’re going to get it from! Thank!! "
“Hey! We are SO glad you enjoyed your experience and were able to find exactly what you needed! We look forward to any orders you place in the future. Thanks for choosing eCampus.com! -Erin”
"Quick and easy. The price was also sufficient."
“Thanks for choosing eCampus.com! -Erin”
"I needed my books immediately and the site said shipping within 24 hours of ordering. I ordered my books on a Monday, they did not come until a week later. "
“Hey Peyton!
I'm sorry to hear about this. I have added a credit to your account that you can use towards your next order. That credit does not have an expiration date. The two day shipping that you paid for has also been refunded. Please allow 3-5 business days to receive those funds back to the card on file. We do hope that you choose to use our services again in the future.
Thanks!
Erin”
"I placed my order on the 27th. I got one book separately on the week after my order and the other two today on January 10th. The books themselves are in good condition. I was concerned with how long it took. I almost had to buy new books, because I thought they got lost. If I use ecampus.com again i will be sure to place my order 3 weeks in advance. There should be more better communication considering its says on the website 48 hours for delivery."
“Hey Christopher!
I'm sorry to hear about your experience! As you know this is a busy time for us so items may be on a delay. I have added a credit to your account that you can use towards future purchases. We do hope that you choose to give us another chance in the future.
Thanks!
Erin”
"Shipped pretty fast and came in time for class!"
“We're glad you found what you needed! Thanks for choosing eCampus.com! -Erin”
"Fast and accurate service"
“We're glad you were able to get what you needed! Thanks for choosing eCampus.com! -Erin”
A rep from eCampus.com, Erin - Customer Service, has responded:
“Hey Maricruz!
I'm sorry to hear about the condition of the book. If you would like you can return the item for a full refund or we can send a replacement. Please let us know how you would like to proceed with this order.
Thanks!
Erin”