"I placed an order for four books, all three said they were in stock. After receiving only one I contacted customer service who in turn accused me of ordering books which were out of stock. I ended up canceling my order and buying them on campus. On campuse was only $40 more and it was nice to have them in hand before class started."
"Sold me a book, waited 10 days to tell me that they didn't actually have it, and now sold out everywhere else. Still don't have the second book they said they would send. I called customer service and sent a mail. Nobody responded. Will NEVER buy from here again.
"
"I received the book in about 4 days. So happy you had it. I was unable yo find it anywhere else. I have also listed books to sell.
Thank you. "
"My experience has been good so far."
"This site had the ISBNs that I needed for the best price. The delivery speed was impressive. I will use again."
"I ordered 4 books and got 3 i needed and one that wasn't even close to what I ordered. Customer service has been slow to getting back to me. So far, pretty disappointed. The books I did receive were in very good condition and they came pretty fast!"
"I received the book I order quickly. The shopping process was easy and quick. The book was exactly as it was supposed to be. I will deferentially use eCampus again for our textbook needs. Thank you eCampus. "
"I rented a textbook for one of my classes and it came in the mail really quickly and straight from the publisher! It's in absolutely perfect condition. (:"
"So far so good! I put in the wrong address the first time, my order got cancelled, when I called they fixed it right away and re-ordered them over the phone. I got them very promptly and they are in good condition. I like that I was able to have so many renting deadlines. "
"Book arrived quickly. Loved the text updates!"
"My daughter's AP Biology textbook was hard to find and expensive from the few retailers that had it. eCampus definitely had the best price, We ended up getting a new book for less than the going price for used. The book arrived within a week just as advertised. There were a couple of light cosmetic scratches on the front cover but not very noticeable. All in all we were happy to get the book and I will use eCampus again."
"Easy to use website and ordering."
"From the moment my family and I walked up to the orange tents, to taking the kids to eKids, to service, and after service. I felt very welcomed and wanted to be apart of the Elevation church family. It was just an amazing experience that I will continue to experience! Even my kids enjoyed service and asked to come back next week! This is our new church family! Thank you Elevation! "
"Very smooth.. easy transaction"
"Received item quick and fast. "
A rep from eCampus.com, Erin - Customer Service, has responded:
“Hello Elizabeth,
Oh no! We’re saddened to learn that your order was canceled due to a non-sourceable item. While we have thousands of items in stock at our warehouse, it appears Descubre 2017, Level 3 was not delivered to our location as expected with our last shipment. We’ve removed this item for sale and apologize for any frustration this may have caused. In addition, we’ve sent an email to your hotmail.com address containing details on an in-store credit we’ve applied to your account.
Sincerely,
Erin
erin@ecampus.com”