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0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
1.25/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2017-08-18

Easy to use

"The web site was easy to use, the books were easy to find and the price was right. The books were shipped much faster than I expected. I was very pleased. "


Verified
5/5

2017-08-18

ECHS textbooks buying process.

"I had no problems ordering my son's textbooks that are required for this coming school year. It was a very smooth process. "


Verified
5/5

2017-08-18

Awesome service.

"I order the book and it came before the due date every time it was shipped some were else I got a text message to allow me to track my order.. This book was so much cheaper renting then buying out of the book store. This was my first time renting my book but I promise it want be my last ,, I truly love the service and the price you will be hearing from me yet again.. Thank you so very much..."


Verified
5/5

2017-08-18

They gave me my books!!

"I love this site I got all my school books and they werent all ripped and they worked fine. Almost look brand new."


Verified
4/5

2017-08-17

Bang Bang

"My only complaint was they went up over $100 on the second book I wanted
"


Verified
5/5

2017-08-17

Books were advertised as used but they looked new!

"I'm sure this is not always the case, but I purchased three books labeled as "used" but when I received them, two books looked like they had never been used. They did have a couple of slightly bent corners but I'd rather have crisp, unmarked, unread pages than a perfect cover. The cover is going to get abused anyway as soon as my daughter starts using it. The third book was used as described, but it was still in remarkable shape. The books arrived within 5 days of my order. The only small downside was that the box was falling apart by the time it arrived to my home. Had it been raining, they might have gotten damaged. This might be a shipping company issue though."


Verified
1/5

2017-08-16

My experience was NO experience

"I received no books from my order. Both claim to be delayed but then were cancelled. Thanks for nothing. "

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Verified
5/5

2017-08-17

Thumbs up!

"Great price, quick ship!!"


Verified
5/5

2017-08-17

Great!

"Arrived sooner than expected."


Verified
4/5

2017-08-17

Good buy

"Fast Shipping and great price on buying textbook. Will check on buy back later"


Verified
5/5

2017-08-17

Great deal and timely delivery

"I rented my books for a fraction of what it would have cost me to buy them at my college bookstore. And I got my books in just 2 days and didn't have to pay any shipping fees."

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Verified
1/5

2017-08-17

Awful, do not recommend

"They listed a book on their website as I stock that I payed $153 for and then when I order the book I get an email stating they had limited supplies. They have no cancelled my order and I am yet to receive my refund and now I won't have that book in time for my classes. "

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Product Returns/Refunds/Exchanges

Rep reply posted 2017-08-21
A rep from eCampus.com, Erin - Customer Service, has responded:

“Good afternoon,

I’m very sorry to hear that your recent order was canceled. We make every effort to provide our customers with textbooks at an affordable price. While our warehouse originally reported this item as available upon request, it appears we’ve made a mistake. We apologize for any inconvenience this may have caused and have since removed this item for sale. I have sent you an email to the address on file in regards to an in-store credit we’ve applied to your account as our way or saying sorry. We wish you the best this semester and hope to provide better service on your next order!

Regards,
Erin
erin@ecampus.com”


Verified
5/5

2017-08-17

Text books Needs

"Love doing business with this comoany."


Verified
5/5

2017-08-17

Very good

"No surprises. Never disappointed. "


Rep reply posted 2017-08-17
A rep from eCampus.com, Erin - Customer Service, has responded:

“Hello Jon!

Those are wonderful words to hear! We hope all your future orders with us are as positive of an experience as this one. We’ve sent you an email to the address on file to show our appreciation!

See you next semester!
Erin
erin@ecampus.com”


Verified
5/5

2017-08-17

Product as advertised; service as promised; best price!

"Matched the ISBN I needed and got the book I needed. Complete. Happy customer. "


Rep reply posted 2017-08-17
A rep from eCampus.com, Erin - Customer Service, has responded:

“Good Afternoon,
We appreciate the love! I’m so glad you're a happy customer. I have sent an email to the address on file with a coupon and special offer inside!

Thanks again,
Erin
erin@ecampus.com”