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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
1.25/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2017-08-17

Book rental

"Books were received in less than a week and in good condition. "

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Rep reply posted 2017-08-17
A rep from eCampus.com, Erin - Customer Service, has responded:

“Good Afternoon,

Thanks for the love! I’m pleased to know you received your book so quickly. We’d like to make your next experience a positive one as well. I’ve sent an email to the address on file with a special offer and coupon inside!

Good luck this semester!
Erin
erin@ecampus.com”


Verified
5/5

2017-08-17

Easy to order, fast shipping, great price

"Easy to order, fast shipping, great price!"

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Rep reply posted 2017-08-17
A rep from eCampus.com, Erin - Customer Service, has responded:

“Hello smdill!

Those are wonderful words to hear! We’re pleased learn that it was so easy for you to order your books. We hope all your future orders with us are as positive of an experience as this one. We’ve sent you an email to the address on file to show our appreciation!

See you next semester!
Erin
erin@ecampus.com”


Verified
5/5

2017-08-17

Text book transaction

"No trouble transaction with timely shipping and best price."


Rep reply posted 2017-08-17
A rep from eCampus.com, Erin - Customer Service, has responded:

“Good Afternoon!

We appreciate the love! I’m happy to hear that you had a hassle-free experience. I have sent an email to the address on file with a coupon and special offer inside!

Thanks again,
Erin
erin@ecampus.com”


Verified
5/5

2017-08-16

Quick and efficient service

"Great prices and quick delivery "

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Rep reply posted 2017-08-17
A rep from eCampus.com, Erin - Customer Service, has responded:

“Hello chelseasanders393!
Those are wonderful words to hear! We’re pleased learn you like our low prices as much as we do. We hope all your future orders with us are as positive of an experience as this one. We’ve sent you an email to the address on file to show our appreciation!

See you next semester!
Erin
erin@ecampus.com”


Verified
5/5

2017-08-16

Simple and reliable

"I found it easy to search and buy my textbooks. The shipping and tracking capabilities reassured me that my packages would arrive on time. eCampus has a good selection and I recommend their services."

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Rep reply posted 2017-08-17
A rep from eCampus.com, Erin - Customer Service, has responded:

“Hello there,

Thanks for the love! I'm happy to hear that your books were delivered on time! We’d like to make your next experience a positive one as well. I’ve sent an email to the address on file with a special offer and coupon inside!

Good luck this semester!
Erin
erin@ecampus.com”


Verified
5/5

2017-08-16

Perfect

"Super fast shipping & well packaged. Just as described. "


Rep reply posted 2017-08-17
A rep from eCampus.com, Erin - Customer Service, has responded:

“Good Afternoon,

Thanks for the love! I’m pleased to know you love our fast shipping times. We’d like to make your next experience a positive one as well. I’ve sent an email to the address on file with a special offer and coupon inside!

Good luck this semester!
Erin
erin@ecampus.com”


Verified
4/5

2017-08-16

GOOD

"Book rental always on time"

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Rep reply posted 2017-08-17
A rep from eCampus.com, Erin - Customer Service, has responded:

“Hello michelleturner!
Those are wonderful words to hear! I'm so glad to hear that you received your rental on time. We hope all your future orders with us are as positive of an experience as this one. We’ve sent you an email to the address on file to show our appreciation!

See you next semester!
Erin
erin@ecampus.com”


Verified
2/5

2017-08-15

Received e-mail in junk mail folder that unable to fill order several days later

"Received e-mail in junk mail folder that unable to fill order several days after initial order. Had difficulty finding textbook on other site due to last minute. "


Rep reply posted 2017-08-17
A rep from eCampus.com, Erin - Customer Service, has responded:

“Good Afternoon,

I’m very sorry to hear that your recent order was canceled. We make every effort to provide our customers with textbooks at an affordable price. While our warehouse originally reported this item as available upon request, it appears we’ve made a mistake. We apologize for any inconvenience this may have caused and have since removed this item for sale. I have sent you an email to the address on file in regards to an in-store credit we’ve applied to your account as our way or saying sorry. We wish you the best this semester and hope to provide better service on your next order!

Regards,
Erin
erin@ecampus.com”


Verified
5/5

2017-08-16

Always a great experience

"Great. In time and for the right price"


Rep reply posted 2017-08-17
A rep from eCampus.com, Erin - Customer Service, has responded:

“Good Afternoon,

We appreciate the love! I’m happy to hear that your order was delivered in time for class. I have sent an email to the address on file with a coupon and special offer inside!

Thanks again,
Erin
erin@ecampus.com”


Verified
5/5

2017-08-16

Awesome Service

"Friendly staff, books in great condition! "

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Rep reply posted 2017-08-16
A rep from eCampus.com, Erin - Customer Service, has responded:

“Good Afternoon,
We appreciate the love! I’m happy to hear that the books were in good condition. I have sent an email to the address on file with a coupon and special offer inside!
Thanks again,
Erin”


Verified
5/5

2017-08-16

Fabulous!

"I love ecampus! Started buying books from you all last year and have not had a problem! I spend way less money here than at Chegg and you come to my school to take back my rentals! It's just great! No complaints here! Thank you! "

Detailed Review Benchmark + -
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Rep reply posted 2017-08-16
A rep from eCampus.com, Erin - Customer Service, has responded:

“Good Afternoon,

Thanks for the love! I’m pleased to know you love Ecampus. We’d like to make your next experience a positive one as well. I’ve sent an email to the address on file with a special offer and coupon inside!

Good luck this semester!


Verified
5/5

2017-08-16

Great price/quick shipping

"eCampus had the lowest price for an online access code!
Great for students.
Very happy with my purchase.
Will shop here again.

thanks
"

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Rep reply posted 2017-08-16
A rep from eCampus.com, Erin - Customer Service, has responded:

“Hello kbell-1443!
Those are wonderful words to hear! We’re pleased learn you were happy with your purchase. We hope all your future orders with us are as positive of an experience as this one. We’ve sent you an email to the address on file to show our appreciation!
See you next semester!


Verified
1/5

2017-08-16

shipping

"i haven't gotten my book yet and it's been two weeks. i emailed and got no reply i am beyond upset. "


Rep reply posted 2017-08-16
A rep from eCampus.com, Erin - Customer Service, has responded:

“Good afternoon Shelby,

I am sorry that you have not received your item in the time frame you expected. Your item had a listed availability of Print on Demand: 2-4 weeks. This is because this is a difficult to find item. Please email me directly if you no longer want to wait for this item and I would be happy to cancel the order on your behalf. I have sent an email to the yahoo.com account on file with information regarding additional steps that have been taken in regards to your order.

Thank you for your understanding regarding this matter,
Erin ”


Verified
5/5

2017-08-16

Love ECAMPUS

"I love ecampus when getting all my books. Never use any other site to get my college books from."

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Rep reply posted 2017-08-16
A rep from eCampus.com, Erin - Customer Service, has responded:

“Good Afternoon,
We appreciate the love! I’m happy to hear that you love Ecampus. I have sent an email to the address on file with a coupon and special offer inside!
Thanks again,


Verified
5/5

2017-08-16

Used book

" I bought a used book and it looks brand new. Great products."

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Rep reply posted 2017-08-17
A rep from eCampus.com, Erin - Customer Service, has responded:

“Hello lizliz15!

Those are wonderful words to hear! We’re pleased learn you received your book in such good condition. We hope all your future orders with us are as positive of an experience as this one. We’ve sent you an email to the address on file to show our appreciation!

See you next semester!
Erin
erin@ecampus.com”