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Product & services pricing
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Return/Replacement policy:
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Verified
5/5

2016-08-12

"Exactly as described with a lot of gifts.
Thank you!
"


Verified
1/5

2016-08-11

Online said in stock then cancelled

"Trying to purchase a PC said it was in stock then they cancelled. Need to keep your systems up to date with actua inventory so as not to waste people's time. This is something basic, so that's why such low rating."


Verified
5/5

2016-08-10

Sales Representatives are helpful.

"I got my MSI Gaming Laptop on time and I am happy with it. I was able to reach the Sales Department pretty quick. Thanks for the help from the Sales Representative. "


Verified
5/5

2016-08-09

QED

"EXcaliberPC.com had the ASUS ROG NOMAD 2 BACKPACK in stock and shipped that day. I received it the next day; and it was the correct one. "


Verified
5/5

2016-08-04

Buying from these guys from now on!

"They helped me out from the start, fixed all the glitches that I made and all in a timely manner (I wanted it customized so they walked me through it) they seemed to know exactly what I was looking for and even made a few suggestions to my benefit. "


Verified
5/5

2016-08-03

Great Experience

"EXcaliberPC met all expectations and delivered and excellent laptop!"


Verified
5/5

2016-07-20

Holy bananas Batman!

"Shipped fairly quickly, product came in great shape, no damage, nothing was missing and everything was in original packaging, very trustworthy sellers!"


Verified
5/5

2016-07-12

Damn impressed

"Big thank you to the owner and staff at EXcaliberPC.com. I was on a tight deadline to get my PC and they met my expectations and impressed the hell out of me. They have certainly earned me as a loyal customer and for referrals as-well."


Verified
5/5

2016-07-06

Fast shipping and nice goodies with order

"My order shipped the day after I ordered it and EXcaliber added some goodies that other vendors were not including with the same laptop model."


Verified
5/5

2016-07-05

Best place to buy a laptop

"Searched for a gaming laptop for my freshman boy in college in found EXcaliber PC to have the best price and best communication. I would buy from them again."


Verified
5/5

2016-06-28

excellent service

"Excellent service, very attentive and helpful.
wonderful product and always willing to help me get what I wanted.
will buy again when I need any product
"


Verified
5/5

2016-06-28

Quick service, great communications, and fantastic pricing....

"I ordered an ASUS laptop with free memory upgrade. ExcaliberPC sent email notifications regularly to let me know status updates. PC shipped in a 2 days. I received it in about a week....from West Coast to the Mid-west using Free Ground Shipping. Laptop has been perfect. ExcaliberPC had the best pricing and service. "


Verified
2/5

2016-06-22

Slow customer service, Over a month late in shipping

"Product was advertised to be delivered June 1st. Wasn't delivered until June 22nd. EXcaliberPC was not willing to take ownership of the failure and were unsympathetic and unwilling to help in any way. Support took days to respond to initial emails unless you hounded them. Once you got in contact with someone, they were pretty prompt in their replies. The price for the product was good but other than that, take your money elsewhere."

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Verified
1/5

2016-06-20

My order was rejected twice

"First try spending my $1699 on an Asus laptop was rejected because billing address was different from shipping address and there is no way to change that. Second try was made choosing PayPal as payment option, which was flagged inmediately by ExcaliberPC because in the PayPal system it said "dont ship yet". It happed to be a PayPal check which needs a few days for the merchant to receive the money, nevertheless, ExcaliburPC did not have a clue what a PayPal check is.... basically it was impossible to spend my money with ExcaliburPC, will spend it elsewhere, I'm sure other people are happy to do business"


Verified
5/5

2016-06-17

Great!

"Great product, fast customization and shipment! Thank you! "