"No surprises. Good service, great product."
"Ordered an ASUS laptop on Friday before the long weekend, it arrived the following Wednesday. Very impressed with the quick turnaround time. Everything arrived as ordered and in perfect condition. I love this laptop!"
"I place my order on May 22nd, and two weeks later no one even cares to update the information. I don't know whether it's sent out or not. I called and no one answered.
UPDATES: They called me back and said the stuff was out of inventory, and refund me the shipping fee. Okay then. Not bad but when I placed my order, it definitely said "in stock". Anyway, there is a reply and the customer service is polite."
"Order was fulfilled and delivered promptly. Great customer service to confirm my order. Great price for the laptop with additional bonuses. Will buy again A+++"
"Overall the experience was great! The only thing that could have been improved is taking the time to send a personal message to apologize for having my family wait the entire day for the order to show up. We understand mistakes happen, but when someone calls to let you know and confirm the delivery then the mix up should not have happened in the first place. At least a second call or notification would have been appreciated...
We had to change our entire schedule for the day to make sure someone was present to sign of the package that didn't arrive...
That said, Steve fixed the problem immediately and my computer arrived within three days... Thank you Steve!"
"I place and order the 10 of may and the order still not leave the warehouse. I wrote a message to ask why it taking to long, but there was no answer. I need to know if you are going to release my order or what."
"Had a Good 1st time Exp Buying gaming mouse From excaliberpc.com and they gave me a Free game Redeem code
Will do Buy more Products In a Future.."
"There was some delay with the shipping, but overall I am HIGHLY recommend this company to work with. "
"Shopping @ ExcaliberPC.com I encountered great pricing for quality product along with a staff that followed up with me after I placed my order as well as quick processing time. My order was shipped same day!
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"Waved restocking fee on a laptop bag I ordered and didn't like. Laptop I ordered was as expected and for the same price as elsewhere they added more ram--Would definitely deal with them again. Thank you."
"I ordered a hard drive and SD card through the mail, and made payment with a personal check. I was expecting a problem because of my small order and unusual payment method, but after the check cleared my order was filled and sent out without a problem. Customer service seems to be above average and a priority with this company."
"Fast delivery. Items were delivered without flaws."
"package complete, nothing broken. Very good!"
"The computer is what we ordered and has worked great for many architectural renderings. Wow, is it fast."
"Legitamite business practice."