"Bad experience. Placed the order on the phone and was told item was in stock and would ship the next day. Waited 2 days with no word of shipment and called -- I was told they would look into (must be a warehouse problem or something) it and call me back. Called again next day after not receiving a return call. Was told they would call me be back the same day. Waited to normal end of business (5PM in their time zone, not mine) with no call back. I cancelled the order at that point.

They never did tell me if they found the item in stock and I did not care. Their behavior (not returning calls) was setting of warning bells, I had already wasted 4 days; I just wanted out.

I suspect, but cannot prove, that they did not have the item in stock. Here's why: I ordered a BenQ DW1640 DVD burner. They were the only retail outlet I could find in the US that claimed to have one in stock. After doing a bit of snooping into supply channels, I discovered that there are none of these drives currently available in the US supply chain. Therefore it is fairly unlikely that they actually had one in stock when I called.

As to their motives, I cannot comment. Is it just bad inventory management, or outright deceit? I don't know.

In dealing with people, it is often useful to remember that past behavior is the best predictor of future behavior.

If you order something from these folks and they don't ship it on schedule, I suggest you call up the next day and cancel the order, no ifs, ands or buts!

I will never do any business with this firm again."

"Great service, good price on hard to find power supply."

"great prices, fast shipping, and great support. I searched everywhere for the phone I wanted and these guys had the best price and when I had a problem they helped me immediately. I will definate go back for more product. "

"I ordered a PNY nVidia Quadro fx1400 video card. They gave me a great price. It arrived on time and in perfect condition. My only criticism: I couldn't get their order status/shipment tracking system to work. Will I purchase from them again? Absolutely!"

"Quick friendly service, the harddrive I ordered arrived promptly and in perfect working order."

"Very easy to shop with..very quick on the shipping....great price! Would shop with them again!"

"Very good seller. Always a pleasure to work with."

"A pleasure to work with. I dont know why they require fifty characters minimum - not really what I want to do with my time but thats the breaks. Is that fifty characters, I hope so."

"First there was no reply concerning my order. Then after a couple of emails, I called the store the day after my order was placed via the website. The man on the phone assured me that the order was processed and would ship on Dec 6. Then I receive a curt little email canceling the order. I must say...VERY BAD SERVICE. I probably will not ever deal with them again. I recommend for all purchasers to be wary of this outfit."

"Fedex tracking #651978965799.

Eagle Computer and theri Customer Support went way out of their way to ensure a Saturday delivery (via FedEx) so my daughter received the computer overnight and did an upgrade on the model ordered since it was not immediately available in the warehouse. Very courteous & personable staff.

Have recommended their store to several colleagues.

Chris Simithraaratchy
"

"Eagles pricing was very good on the products I purchased and delivery was on time. They way in which they let you see shipping costs before purchase is excellent. Being in the wholesale business I see vendors that tack on exorbitant charges to their actual charges, not so at Eagle. Two thumbs up! I will purchase from Eagle again."

"Great price, easy order, free ship, timely delivery."

"Item was as described, arrived on time, and was packaged / delivered in perfect condition. Will do business again!"

"Purchasing from this seller was a good experience. I ordered the product, and it was promptly shipped. I recieved it about 4 days later. My wife couldnt be happier with her new pda. I would order again from this company."

"Great price, fast shipping, product was perfect. Very positive online buying experience."