"Price was great, the TV shipped very fast, I received it 2 days after I ordered it. I had a small issue with the rest of the order shipping separate, but for everything to arrive within 4 days of my order is still great."
"Did not have television available once I ordered it. Found a newer version to replace it at a slightly higher price.
Shipping was not trackable but delivery was efficient.
I would recommend East Coast TVs if someone was looking for a television."
"Very frustrating customer service initially, but within minutes of posting a negative review, Tony, their customer service manager tracked me down to make things better. If you want to get their attention, this seems to be the way to do it.
Today I finally got the tracking information that I was looking for (exactly one week after purchase) and an idea of when I should receive the grill that I ordered (on Friday, 11 days after purchase).
The shipping and delivery process seems slow and disorganized, but it seems to be a necessity to get the product at such a low price. If you're looking for immediate shipping confirmation and an idea of where your product is on an "up to minute" basis, you will not get that here. Whether you're looking for express shipping or free ground shipping, expect 7-10 business days and nothing less.
Rated 3 stars for now ... will upgrade it to 5 stars when they come through on their promises today during our phone call."
"Found a great bargain at East Coast TV on a Weber Summit S670 BBQ. Their price beat all the competition by several hundred dollars - looks too good to be true! Made the order for this expensive (nearly $2000) BBQ on 6/15. Was immediately called by salesman to get me to upgrade shipping for another $70 and upgrade cover for another $50. I said no to both - didn't need either. Five days later I notice it hasn't shipped. I call and am told they sent me an email that it got damaged in the warehouse. I never saw it. I ask do you have another? Am told yes, and that I'll get an email when it ships - should be within a day. Three days later and 9 days after original order no email on shipping so I cancel the order. It looked too good to be true to start with ....and it was. A disappointing experience. I ordered the same grill from another seller for hundreds more. Should have started with them - I would have already been cooking on my grill.
Called by company president today over this with a promise of immediate shipping. Hope he's correct. Apparently your ratings are widely trusted and read. I'm canceling order with the other vender but I WILL further update if this doesn't work as promised."
"I placed an order for an lg 55lm6700 on 06/08/2012. Did not buy any add ons nor was I asked to buy any. Transactions was very smooth and the order was received in perfect condition within the time frame provided. If you are looking for great deals at great prices this is the place to shop. I was skeptical at first as should everyone but this my friends is a good place to buy.
I love my tv and I will be recommending them to friends and family."
"Good price and fast shipping from east coast to west coast. They had the cheapest price my Panasonic 60" plasma and free shipping. A customer rep called to confirm the order and asked if I wanted to upgrade shipping or needed additional accessories, but I didn't want to and he wasn't pushy about it. It only took about a week and two days, I believe, to get from New Jersey to Washington. I don't mind buying another TV from them if the price is right."
"Overall experience was awesome!
Even if they have hidden costs (2% Shipping insurance), but most of others have it as well. It took 1.5 week to get it in CA, which is acceptable.
Their customer support working hard, they contact me almost instant when I placed my order. They offered Express delivery and free HDMI cable as bonus.
Delivery guys call me one day before they come.
I'm really happy with my VT50 and price what I paid for it.
So, EastCosatTV makes top line TVs more valuable."
"BEWARE! Ten minutes after I bought a Weber Summit 470 gas grill at their posted $1699 price, I got a phone call. Steve told me that I should upgrade to the "white-glove shipping" for an additional $128 and the item would be shipped out from their warehouse in NJ instead of somewhere in Washington state. Also, I would get a call to schedule delivery and they would unpack the grill. Steve offered me a regular priced $99 grill cover for $59 and I was told I had to pay insurance of $28 or they couldn't ship the grill. I refused the white-glove shipping several times (Steve kept reducing the price) and Steve fianlly said he would ship the item from NJ anyway. I bought the cover which I later found out sells for about $50 at Home Depot or Lowe's. I did have to pay the shipping insurance. The basic shipping was very good. They called to schedule delivery and they delivered as promised. The product is good but watch out for the call after you buy."
"Love my new Weber Grill. Could not find it cheaper ANYWHERE else. It was shipped free just as I ordered it - it did take the full 2 weeks to arrive though. "
"I am well pleased with my buying experience with East Coast TV. As always, I'm skeptical about shopping at a least known merchant, but after I read the other reviews, I went on to make the purchase. I bought a Weber gas grill which the price I paid was unbeatable. The customer service was really good as they took care of my needs. The shipping and delivery service were top rated and my grill came home in perfect condition and arrived on schedule. I would recommend anyone to East Coast TV and I definitely will do business with them again!"
"I was unhappy with my purchase from EastCoastTVs and posted a negative review. Immediately I was contacted by Tony in their customer service department to see what he could do to make it right. It's not often that you get an internet company that is that quick to convert an unhappy customer to a happy one. I'll give them credit - they fixed the problem quickly. For that reason alone I will definitely shop with EastCoastTVs again. Thanks Tony"
"I got a great deal on a top of the line plasma TV. Customer service was excellent."
"I am extremely pleased with my recent purchase at East Coast TV, The TV quality is fantastic and the TV arrived promptly as promised, the shipment was smooth. I have got a very decent price and intially I was worried about the customer support but was proven wrong. I would definetely recommend this website.
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"Best price and delivered as promised..."
"I agreed to retract my review. Enough said."