ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

5/5

2003-08-13

"I have been purchasing items from ebuyer for quite some time now and i have never had any hassle at all from them, unlike other etailers. I’ve only every had to make one return for a faulty product and i found there rma system very easy to use. I sent the item back and low and behold 3 days later a brand new dvd writer was being delivered by the courier.

Ebuyer are also on top form as well when it comes to pricing, I find it very hard to find anyone who beats them on price.

And my last comment goes to the ebuyer web designers for making in my opinion the best websites on the net for any online ordering. They are always adding new features that help us little techies.

Well thats enough from me, the best thing to do is look and find out for yourself!!!! well done ebuyer and keep up the good work.......
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall technical support
Making decisions on their own
Being trustworthy
Being easy to reach
Resolving problems
Being knowledgeable
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2003-08-12

"Ordered an Antec case and a CD-RW on Wednesday, they arrived on Monday. Very fast. Ordered items the same evening from 2 better known sites and I am still waiting. I also called customer service about a product and I was on hold less than a minute. The agent was very informative. Very good prices.

The navigation and searching could use some improvement. More product information needed online.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
Customer service making decisions on their own
N/A
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
N/A
Customer service being easy to reach
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2003-08-10

"I ordered an Antec case on the 2nd of Aug, I received it on the 6th which is faster than I expected. I would like to have seen order tracking but with free shipping I am just delighted in having gotten my case so quickly. The price was unbeatable as well. Ebuyer.com is on my list of places I wouldn't hesitate to return to. Thanks for the good communication and good service."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
N/A
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2003-08-09

"Every online computer parts shopper knows that Newegg sets the bar. Ebuyer cleared the bar with a ton of room to spare! The Antec True Control 550 Watt Power Supply With 2 Fans & 5.25 Control Panel was $17.00 cheaper, less tax which would have added another $10.40, less shipping...can you say..."FREE!"...yet less another $7.00 Newegg shipping co$t. This all adds uP to a total savings of $34.40! If this savings weren't enough...I got the power supply delivered to my door...in 2 daze!!! I am NOT putting the Bad_Mouth on Newegg by any means...just pointing out the advantages of free enterprise and honest competition."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
N/A
Is trustworthy
Is consumer focused
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
N/A
Delivering products damage free
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability
N/A

5/5

2003-08-04

"Quick shipment and competitively priced. I am very pleased with eBuyer."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
N/A
Overall technical support
N/A
N/A
Overall customer service
N/A
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2003-07-30

"After reading the comments here I had to wonder should I or shouldn't I???

I took the chance, glad I did.

Antec 550w power supply for $101.67 TO MY DOOR in four days!!!!

NOT too bad I think.
Great price on power supplys. Fast service.
Giv'em a try!!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-07-26

"My experience with Ebuyer was a good one. I ordered a Viewsonic G90fb monitor from them on Friday July 18th and it arrived to my house on the up coming Thursday July 24th. I bought from Ebuyer because it had one of the lowest prices for the monitor after tax and shipping. I was hesitant to shop there because of all the mix reviews, but in the end, my monitor arrived fast and safe. The only thing I think Ebuyer needs to work on is their communication. Maybe it was because I ordered near the weekend, but I didn't get a confirmation on my order until Tuesday July 22nd. But overall, I am satisfied with their performance and happy that I saved a lot of money. I recommend you give Ebuyer a try, especially if you can save money. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

4/5

2003-07-24

"ebuyer had mixed reviews when I checked them out so I was cautious about using them. So here is my one experiance with them. The items I ordered did come and were as they represented them, so I am happy about that(+4). On the bad side they took most of 5 days to process and ship my order (-1). I might not have noticed but I placed nearly simultaneous orders with 2 other online resellers on the same day and they both shipped in less than 2 days (all items reported in stock for all resellers). The thing that really bugs me is that in their terms of service it states clearly that they will not charge your credit card until your order ships. This is not the case, they got their money the minute the bank opened (-2). Their email substitute (called notes) which only works on their website, failed to yeild any response to a casual 'What does this order status mean?' question (-1). My last gripe is that their website is very slow and makes it more difficult than it should be to log in and shop. On the whole I am happy with the products/prices I recieved, however I would hesitate to use ebuyer again for the reasons I stated, and I get the feeling that if I ever needed customer service I would have to be very persistant to get it. I guess this falls under the 'I've had better' category."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
N/A
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

1/5

2003-07-18

"eBuyer terms and conditions allow them to change prices, cancel orders at a whim. They will cancel orders while still advertising the product. It looks like a storefront operation on the downhill slide. They charge credit cards when they do not evewn have the goods in stock. Be very careful."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2003-07-12

"Purchased a San Disk CF flash and a reader - killer prices and came in 3 days - wanted to give these guys a try and glad I did"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-07-12

"This was my first order (Jul 7) with ebuyer; read the reviews (mixed); placed order and received items today, two days later. Everything in order and price was exceptional. The 2 day delivery was unexpected but nice. I will give ebuyer more business."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

4/5

2003-07-10

"Promptly shipped what I ordered. No problems, but didn't send me any email comfirmation of order being placed or dispatched. The invoice with the package didn't include the credit card receipt or list how much was taken from my card."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

1/5

2003-07-09

"eBuyer are totally useless in delivery and packaging. Once i bought 10 AMD Athlon XP CPU's and all 10 had been parcel taped to a sheet of cardboard box (Not anti-static) so you can imagine i spent about 30mins peeling off the sticky tape and bending the CPU pins in the process because the tape was so strong. I have in total placed around 20 - 25 orders with eBuyer and approx only 5 of those orders arrived on time. I WILL NOT BE ORDERING FROM EBUYER AGAIN.......STEER CLEAR."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall technical support
Resolving problems
Being knowledgeable
N/A
Making decisions on their own
Being easy to reach
Being trustworthy
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
N/A
Customer service being knowledgeable
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2003-07-06

"Bought some Linksys products from them - best pricing and arrived quickly. Will buy again from them."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-07-02

"I order a Belkin OmniView All-In-One KVM Cable (F3X1105-10) 10ft. for $28.87, shipping included. Belkin want over $40 for the same item. It arrived by FedEx three days after the date I ordered it. My first experience with Ebuyer.com is a positive one."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
N/A
Is trustworthy
N/A
Is committed to quality products and services
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
N/A
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
Web site reliability
Web site being easy to use
Speed of web site