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5/5

2004-05-05

"Ordered LCD flat panel display.
Status "in stock", yes it was.
Good communication, and shipped on time.
Best price found at the time.
Would buy from again.
"

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Overall quality of the company
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Is trustworthy
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Likelihood of customers making future purchases
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Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
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Overall web site
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Verified
5/5

2004-04-22

"Descent web site. Easy to order. Shipping was very fast! I would do buisness with them again."

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Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Being trustworthy
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Making decisions on their own
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Resolving problems
N/A
Being knowledgeable
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Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-04-08

"Second time to buy from this company. Good results both times. Order was shipped on time and tracking numbers were sent quickly also. Prices were good too. Would definitely buy from them again."

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Verified
5/5

2004-03-29

"I have made three purchases from eBuyer and every one has been delivered very quickly and correctly. Ebuyer prices are always one one the lowest on this site and the other of the pricing services sites."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Being trustworthy
N/A
Making decisions on their own
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Being knowledgeable
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Resolving problems
N/A
Being easy to reach
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Web site being easy to use
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Verified
5/5

2004-03-13

"First time buyer from this company. Pricewatch had them as the lowest price for the Antec case I wanted so I gave them a shot. Case arrived on time, perfect condition. Order and tracking information was emailed to me. No problems. I'm satisfied and will consider them again in future purchases."

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Verified
1/5

2004-03-05

"Have had absolutely nothing but non stop problems with this company... They have a huge variety of products however their customer support and attitude towards their customers just sucks... Ive spent thousands with them and have been sent broken components, damaged processors, dead memory, some items ive never even received am still waiting for some items which where supposed to have been sent months ago, am still waiting for a reply about a missing wireless keyboard and mouse... My latest order is half missing, the ebuyer website says there are 4 packages the delivery company says there are 2, half the items are missing, a couple of hundred pounds worth, need the system working by tommorow but wont hold my breath that their customer support will reply... lol, once I even paid £45 for a new nice designer tower case, when I got it I had been sent someone elses smashed returned case, the whole front panel was cracked, they expected me to send the whole steel case back at my own cost just ended up keeping the case... This company is a nightmare and probably run by the devil :o( am currently going to be writting to small claims court to try and resolve this because the companies pathetic..."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Being easy to reach
Making decisions on their own
Being trustworthy
Resolving problems
Being knowledgeable
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
4/5

2004-02-29

"Aside from this sites rather unintuitive web site their service seems fine.

However, I had to jump in and out of a few pages of their web site in order to get a tracking number.

Other than that their prices are low and their shipping time is within average times.

One thing I diden't like about Ebuyer.com was the SPAM like Ads they sent me shortly after my order. I cannot say if there was an "Opt out option" on getting their commercial e-mail ads or not so I will not hold this to them.

One more thing that bugged me was a lack of a 1-800 customer service number. They only list a local number so if you have any concerns about your order I'm assuming you have to pony up the long distance chargers to contact them. Not very customer friendly.

But overall I would keep them in mind if they happen to show the lowest price on a product I am looking to buy.
"

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Verified
5/5

2004-02-29

"Ordered a case from the with a power supply . i got emails telling confirming the order then and email the next day saying it was shipped . it was on my door step 3-4 days after the email saying it was shipped . for a 19.99 case with free shipping thats steller . I wouldn't recomend them for sure and plan to look to them again in the future .

thanks guys good job .

"

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Verified
5/5

2004-02-26

"I ordered a antec case @4pm on 2-24 and received the shipment @7am on 2-26. Case is in perfect condition except for missing filter. Box was not resealed so this must be a mfg problem.I am very happy with the delivery time and the notification system . The price was the lowest on price grabber."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Making decisions on their own
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Being trustworthy
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Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-02-21

"Purchased a memory stick Superb service great price will definitely buy again! Very prompt in shipping."

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5/5

2004-02-19

"Super service. Ordered two ink cartridges yesterday. They were delivered a little after noon today by Fedex Ground. I live in GA and they were shipped from an Atlanta surburb. Good communication and everything was as advertised."

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Verified
5/5

2004-02-18

"ebuyer had the most competitive price for the item I was looking for (ViewSonic P95F+B-2 19" CRT Monitor). Another recent reviewer bought the same thing and had a positive review so I decided to try them out. I place the order Monday morning (2/16/2004) and paid for ground shipping. Total price came out to be $251.87 as quoted on Epinions.com with shipping and handling. To my pleasant surprise, the monitor was delivered this afternoon (2/17/2004)! Everything was as advertised but the speed of delivery was simply unbeatable! Paid for ground shipping and got delivery the very next day! Your mileage will vary. The item was shipped from one of their warehouse in Georgia. I live in northwest Florida. Very, very please with the whole transaction!"

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Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Overall technical support
N/A
Being trustworthy
N/A
Making decisions on their own
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Resolving problems
N/A
Being easy to reach
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Being knowledgeable
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Overall web site
Web site being easy to use
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Verified
5/5

2004-02-18

"FAST AND ACCURATE. A VERY GOOD BUYING EXPERIENCE.

HIGHLY RECOMMEND THEM.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
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Being knowledgeable
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Being easy to reach
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Making decisions on their own
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Web site reliability
Web site being easy to use

Verified
5/5

2004-02-10

"I ordered a new Viewsonic P95F+B-2 19" CRT Monitor on 2/6/04. I was a little leary, because they were way cheaper the anyone else ($234.01/$251.87 after S&H). I got an e-mail from them on 2/6/04 accepting my order and another one at 5:35am 2/10/04 saying my order had shipped. Order came UPS Ground at 11:00am 2/10/04. (WOW) The order was exactly what I ordered and was in perfect shape. They were very easy to order from.
I am very satisfied and will definitely order from them again! Thanks Ebuyer! :)
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
N/A
Overall technical support
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Making decisions on their own
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Being trustworthy
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Resolving problems
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Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2004-02-07

"Needed a cheap Computer case, they had one, and free shipping! It was exactly what I expected, showed up in a week, and works fine. No complaints from me, just watch the shipping on each item, as others stated. The case was free shipping, but on a $2 keyboard they tried to add $6 shipping?
Deals to be had though, that's for certain.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services