"very good, I have been buying from online for the past 12 years."

"it was very good...I was just browsing and the prices were not what I want to pay at this time"

"searching was very easy but trying to order or review something from the cart was VERY slow"

"I was looking for a sweatshirt and did not see any."

"I live in Canada so shipping is too much for me to order online. I was looking to see colour options in a jacket I already bought but might return (because of the colour), and to see if other colours in my size were available at other stores. I would have liked an online colour that is NOT available in any of the stores I can find, but again, the shipping costs are too much. I called the stores rather than did the availability online because I wanted a colour held for me if possible. One thing that would have helped me would have been to be able to see the colour code of the item. They have the item number but the colour part of it never changed even when I selected different colours. Luckily, when I call stores, I can ask for the colour by name, but I wonder how that affects an online search for find in store availability. Oh yes...also - it would be handy to state whether the temperature ranges for jackets are in centigrade or farenheit (not that I can't figure it out!)."

"I don't generally buy online. I prefer to look online but I usually visit the store to try on the merchandise. I feel more comfortable doing that as I can't find the time to keep purchasing and returning products."

"OK. The Windfoil was always advertised as a classic. But it has been changed and I don't like the new design. Or maybe the original Windfoil is out of stock and seasonal?"

"As I indicated above, I really like my parka as it has a zip out liner. If the wrist closure can be easily repaired I will have it done. If not I will take it back to one of your stores or return it by mail."

"great products and service"

"Really, the regular e-mails I receive from EB preclude any reason to visit the site very often"

"couldnt shop because this was in the way need to offer it at check out"

"I feel it is a trusted site. I have made a lot of purchases through here comparitively, but don't have the same clothing demands I used to have. So I shop less."

"I love Eddie Bauer items. They website looks great too. If I had my total preference, I would like to see every color on a model (I was looking at 1/4 zip fleece jackets for men) and not just laid flat. Navigating through the website was great but I just had some trouble checking out. It said my number didn't match a Visa card and when I double checked and pushed enter again it said my shopping cart now had 0 items in it."

"Love your ascent products!"

"No issues with the web site. I would *love* to be able to select things to remove from my search. For example, I'd like to search for size 8, tall and then remove all capris and white only styles."