"Simple, professional, 24/7 support chat"

"I retired and had Humana thru my company, boy they dropped me fast without notice. Scott helped me find insurance to replace my dental insurance quickly and efficiently. Thank you Scott"

"Very easy to use and understand. "

"Hand problems getting into the system. But Jennifer was outstanding in helping me get through this. It seems I was the problem. She was very very helpful and very nice.
Thank you for your help. "

"Easy to compare quotes, easy to find what I was looking for!"

"It was real nice, there was good problem"

"vERYHELPFUL AND EASY TO UNDERSTAND EVERY QUESTUIN."

"I am extremely impressed how easy it was to find and compare health care plans. The representative was very knowledgeable and helpful as well. Thank you for great service!"

"All smooth and all went well"

"I felt like I was jumping off a cliff through this selection process. I was not comfortable at all in deciding which plan to choose. I delayed my choice as long as possible before the deadline on December 15. I didn't want to miss out on receiving the stipend guaranteed as a part of this enrollment but this whole process was confusing and intimidating. In addition, only being allowed to choose from two insurance carriers was not fair as I see it. This whole experience was not comfortable at all in a nutshell. "

"Honestly, were it not for Carlos this would have been a 1 star. He walked us thru the entire process very patiently. Had to eventually leave us on our own to finish application (after we tried to apply on this platform unsuccessfully for 2 hours) when the building was having to close (already got off one hour ago). Carlos went above and beyond to help us thru this tedious process."

"Easy and Painless. Did everything from my phone!"

"Customer service was horrible. Nobody could answer any of my questions about coverage. I was put on hold every time I called. Some wait times exceeded 30 minutes. Aon wanted me to call E-health. E-health wanted me to call Aon. I got redirected many times and I was given no less than 9 different phone numbers."

"Very easy to navigate the application , very easy to pick a plan that best suits your individual needs"

"About the most frustrating thing I have ever done. If I could give negative stars, this would be a galaxy.

First, I called last night was on hold for a long time, then it said enter the number and we will call you back.
Got a call back from a lady who was very nice she took some info, put me on hold to get an agent in my area. The music came on and it said 3 minutes, after 20 it asked me to put a phone number in again and I never got a call back.

Tried to just apply today, because I am on a company plan that ends Jan 1, I put that I am insured by Blue Shield currently. It said I could not get insurance call blue shield and click you are on an individual plan currently covered, which I am not. No one at BS today.

So I called esurance, talked with a very nice woman she sent me the link to the health plan I wanted.

Went to complete, said I could not complete, because an application had already been started. Well the only people who have entered my email were both esurance employees and neither set up or gave me a password.

So I hit forgot my password, still waiting over an hour to get the new password.

Went back in and this time it set up an account and password.

Did the link to the health insurance, got to payment, but I wanted to add dental. There was no link for that. So then I had to go back and pick dental but it did not pick up the medical.

All in all, I did two apps one med one dental, and wasted almost 2 hours today, two hours yesterday, and numerous swear words and blood pressure points.

If this is your business, you would think it would be easy. I think most corporate takeovers are easier. "