"I originally had issues with the warranty card that would provide a one year warranty. It was missing in the originial package. After a delay Jeff not only provided the warranty, he extended it to three years!!"

"i bought a Samsung LN32B550 32" Series 5 LCD 1080p HDTV from Electrozone on Dec. 13th and I should be getting it next week. I was not very happy about the month wait, but Jeff spoke with me apologizing about the wait and I felt terrible that I didn't consider the bad timing when I ordered the TV and gave a poor review. Things have changed and I am pleased with them. Also, out of great courtesy, Jeff threw in a $60 HDMI cable because of the long wait, not many companies do this! I am now happy with them I highly recommend Electrozone online and to my friends and family. They are legit, real, great and they do not give you the run-around. I DEFINITELY WILL BE SHOPPING FROM THEM IN THE FUTURE :)"

"Purchased a 60" Sony from ElectroZone at a substancial discount compared to any local store. The TV arrived as promised, on time, in good condition and was brought into my home by professional delivery persons. I would not hesitate to purchase from ElectroZone again.
Bob S.
Maumee, OH
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"Nice folks. Thanks for the projector!"

"I bought a camcorder and it was the most greatest shopping experience i have online in so long. The product was just what i expected it to be. They have it shipped to me fast, overall it was a smooth transaction.i will strongly recommended these guys, will surely shop again with them. "

"I received the two pairs of Sony 3D glasses I ordered. One got delayed but it reached me safely. ElectroZone also did a good job of following up with me and making sure I got it. They have apologized to me for the delay and confusion. I would certainly do business with them given they are so conscientious :)."

"After I posted the review, Electrozone contacted me, apologized and offered to compensate me for my bad experience. They offered me a refund for delivery insurance. Hopefully my next experience with ElectroZone will be better.
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"need more workers to answer question about costumer service. answer the damn phone!"

"Great prices and sales people. Would buy from them again. "

"I have to admit I was a little hesitant to order from Electrozone. Their price for a Samsung PN50C7000 was $500 less than MSRP, which sounded too good to be true. After reading many positive reviews here I decided to pull the trigger.

Overall the experience was excellent. After placing the order I did have to call a sales rep. He did offer to sell me an extended warranty, but was polite and not pushy. After I declined the transaction was very smooth. I received the TV undamaged and in the original packaging.

I would gladly shop there again or refer a friend to their site. "

"never mind the last review, Electrozone is truly a good website."

"Did not wind up ordering TV because of company's phone system problems."

"In a word, my entire experience sucked. no joke. I was told that the delivery would be in 7-10 days. It took 20 days (arriving 12/23/10). I ordered 3 TVs, they came in 2 different deliveries, and only 1 was not damaged in shipment. the first TV delivered, the stand was completely broken. When electrozone called me, their customer service person actually hung up on me. I had to call back and get someone different. The 63" plasma plays with a 2-3 inch vertical red stipe down the entire screen. It comes and goes but it is on approximately 50% of the time.
Lastly, having paid $200 more for white glove so the shipping company would set up and dispose of the packaging, both times (same company, same guys) said they NEVER take the packaging. Electrozone said they would take care of it for the second delivery, and also compensate me for the aweful first delivery. but to no avail. what a waste!!!! I will never use them again and steer anyone I like away from them."

"Great price. Easy to order. Delivered in time for Christmas as promised! Would buy from them again!"

"The prices are great...but in order to get them you have to put up with a lot of hassle.

You have to call to confirm your order, they try to upsell you, add on bogus shipping/insurance charges, etc. Their phone system is poor so it's hard to get somebody to address your issues.

Ultimately I got a good product at a good price, but had to send emails and call a few times to get extra charges off the invoice and my credit card."