"Great Tea - will buy again!"
"I was very pleased with my order,have not been able enjoy my tea yet because am preparing a tea party but everything was fine. "
"I not only found the purchasing experience very easy, but the sale price made it even more helpfull in deciding where to purchase our Rooibos teas. Thanks English Tea Store."
"enjoying the tea VERY much"
"I liked the quality of the teas I ordered. Fast delivery. Will order again from this company."
"This was my first purchase from The English Tea Store. The prices for the items I ordered were reasonable compared to other sources and the delivery service was very prompt.
I will certainly be a repeat customer.
John Donovan"
"Your service and prices were very good. We will shop again when our supply is down to one box. Thank you very much.
We have showed our order to others. They maybe interested, after they drink some more of ours."
"I wish my teapot was signed like the girl I talked with stair it would b"
"I received my order in the allotted time and am enjoying a cup of Ty-phoo tea at this very moment. Thanks."
"I am very happy with most of the items I purchased. However one mug arrived with a manufacturer defect. I have tried emailing and chatting with customer service, but no response. Overall, I am unimpressed.
Update 3/6/2013: Within one business day of posting this I received a call from the customer service folks. As the item is discontinued, they cheerfully issued a refund. While I was disappointed with the initial transaction, I appreciate the the effort taken to make this right and will happily do business with The English Tea Store again."
"Everything we have bought from them over the past four years has been as described on the web site and delivered promptly."
"Good company ,product was as stated."
"Just what I was looking for ! Thanks so much for the fast shipping too. "
"LOVE English Tea Store! Great customer services and extremely reasonable prices. Long time customer. Highly recommend!"
"I received my tea box promptly, and in good condition. I am very happy with this product, and was glad that they offered tea boxes with tea, or without."
A rep from English Tea Store, online-m, has responded:
“Thank you for your recent order with us and for taking the time to speak to us. We apologize for the damaged item you received. A refund has been issued to the card on file. Please feel free to contact our customer service department at 877 734 2458 with any questions.”