ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

5/5

2012-08-19

"This was my second time shopping on line with the English Tea Store. Once again it was extremely positive! great selection, very good prices (especially on my coveted PG Tips!) and even better than expected delivery time! I will surely pass along their good service & value to other anglophiles and will shop with them again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

4/5

2012-08-19

"The order arrived without any problem. The shipping charge, I thought was very high. Originally, I was going to purchase two jars of Frank Cooper's marmalade. However, with the shipping charge, the total was going to double almost. In order to be a little more "efficient," I ended up purchasing three. I will look for a better source next time. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-08-18

" My experience of The English Store has been great.I have no complaints.Ordering on the internet you receive your goods within two days.Everything is packed superbly.I have been ordering from them a long time.I am from England and I apprieciate been able to order English produt and a site you can trust. June PA"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-08-18

"Items were shipped quickly and were reasonably priced. I was very satisfied. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-08-17

"Very good experience with English Tea Store."


1/5

2012-08-17

"I have not received any of my order yet from the English Tea Store and would like to know what happened to my order!"


Rep reply posted 2012-08-17
A rep from English Tea Store, ap-online, has responded:

“Thank you for your recent order with us. I do apologize that you have not received your order. As we discussed on the phone, we will ship the order on Monday and have upgraded the shipping to two day. Please feel free to contact us at 877-734-2458. We are looking forward to doing business with you in the future.”


5/5

2012-08-17

"I purchased these items as gifts and they were very well received. I will definitely be a repeat shopper!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-08-17

"Wonderful. The items were a birthday gift. The gift receiver was thrilled. All items were in pristine condition. Nicely packed. I will shop here again. Thank you. "


5/5

2012-08-17

"Excellent tea. Prompt delivery. Not my first time buying from them. Will definitely continue."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-08-17

"my order was filled accurately and promptly. thanks"


5/5

2012-08-17

"The tea set is absolutely beautiful!! I love the color, design, style, everything about it. This will make my daughter's tea party absolutely incredible! The price was really great too!"


5/5

2012-08-16

"I have been purchasing from the English Tea Store for quite a while now. I have always had great service and product from the English Tea Store. I appreciate when they call about being out of certain products. It says a lot about the company and their attention to service. Their selection and quality of product is outstanding. I have not had any poor quality product sent to me. I recommend them to everyone I come in contact with. Sometimes the packages take a little longer to receive, but it is worth the wait."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2012-08-16

"I am always more than happy with my orders from English Tea Store. Shipping is timely and the products are mostly fantastic and at good prices. Will be shopping with them as long as they are around."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2012-08-16

"Always a pleasure, always the best quality, always a fair price, and always a buyer.
Thank you
Jim

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-08-16

"Products are of excellent quality. Online store easy to navigate. Delivery is unbelievably prompt."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A