"Rachel provides the best customer service I've ever received both online and offline. Extremely attentive, kind, and knowledgeable. I'd highly recommend this company to people simply because of the CS they provide.
Way to go, EZ Contacts! You're really lucky to have Rachel. Treat her well! "
"When I didn't purchase the product in my cart immediately, you offered me a 10% off code that didn't work. I contacted customer service and they were like "oh well, that product wasn't eligible." Kind of a crappy interaction overall."
"received my frames GREAT PRICE
ordering some other frames that I have broken "
"when I clicked reorder, didn't get current discounted price."
"Easily my favorite place for glasses! Amazing products with amazing shipping "
"The website said it was in stock but it was not accurately reporting it. I ordered for a birthday gift and it took over a month to arrive, which was a very embarrassing situation. Customer support said they could do nothing and kept putting me off saying it was on its way very soon. "
"I am looking for colored contacts but you only have 8.6 I need 8.4"
"I was told I could receive 10% off by giving my email/phone number when I first pulled up the website. Never saw it when I checked out. Maybe it was built in to final price????"
"I love how easy and fast my order gets here! Quality is great! Love this website!"
"Mauis for 170. I should be thrilled. "
"1-800-contacts wanted to charge me almost double. It’d be great if they took vision insurance, but I’d rather have better prices."
"Easy, quick, affordable!!!!"
"Great experience with this order. Easy and fast, and great selection and prices."
"Made it difficult to get online price. When I wanted to increase my box qty I had to reload prescription. "
"Very quick easy to find a style I like will be purchasing more so many different styles to choose from"
"Easy to find contact lenses that I was looking for."