"Rachel provides the best customer service I've ever received both online and offline. Extremely attentive, kind, and knowledgeable. I'd highly recommend this company to people simply because of the CS they provide.
Way to go, EZ Contacts! You're really lucky to have Rachel. Treat her well! "
"Wish the 10% could be applied to my first order for signing up but good frames good cost "
"I had my view test on a shop and they didn’t explain me much but the website it’s clear enough to find what you need"
"website easy to work through placing my ord"
"No hiding fee, free shipping, easy to get it online. I love it."
"I subscribed to receive a 10% discount and then the promo code wouldn't work, very disappointed in the bait and switch, almost didn't proceed with the purchase. "
"I bought contact lenses from the EZContacts website and they shipped within a couple of days of ordering. The lenses were packaged well and arrived within a week of placing the online order. I had been buying my contacts from a competing online retailer, but found EZContacts has better pricing for the same high quality contacts my eye doctor prescribes. I now have a new source for contact lenses and eyeglasses. Thanks for making online purchasing easy ands secure from EZContacts.com"
"EZContacts has helped me to see clear and save money on contacts! "
"Best price, easy to order, fast shipping. "
"everything was simple and got the glasses i wanted..."
"Bunch of scammers ! Customer service is the worst I paid yet never received anything. "
“Hi there,
Thank you for contacting us and sharing your feedback. We sincerely apologize for any dissatisfaction you have experienced with our company.
We value your input and want to understand the specific concerns that led to your dissatisfaction.
Please email us at help@ezcontacts.com with more details about your experience so we can thoroughly investigate the matter and address your concerns effectively.
We appreciate your willingness to help us improve our services.
”
"I went thru 1800 contacts, but due to my limited funds , I needed to order another pack for back and was told one price but when I called back another price was provided so I researched and locate you guys and I appreciate you so much for being cheaper!!!"
"I ordered a pair of glasses that ended up being too small. I loved the frames so I immediately ordered the bigger size and started a return with the other pair. The customer service was amazing, and the return was simple. My new frames fit great and are amazing quality for an even better price. I will definitely be ordering from EZCONTACTS again!"
"Easy to order at their website, quick turn around time to receive my new frame. Awesome! A++"
"My rep that worked with me finalizing my order as very thorough and thoughtful helping me make a wise decision on both pairs of glasses and adding my prescription... he made the online process very EZ"
"Great........................................"
A rep from EZContacts, Olivia_Miller, has responded:
“Hi there,
Thanks for reaching out to us. We're sorry to hear about the issue you're experiencing with the coupon code you received.
It's very possible that the product you wish to purchase is already discounted, so it wouldn't be eligible for another coupon.
Please email us at help@ezcontacts.com, and we'll be glad to check on this for you to see if this is the issue.
”