"Rachel provides the best customer service I've ever received both online and offline. Extremely attentive, kind, and knowledgeable. I'd highly recommend this company to people simply because of the CS they provide.
Way to go, EZ Contacts! You're really lucky to have Rachel. Treat her well! "
"Super expensive contacts now. I love EZ contacts but I don’t remember them being this expensive. "
"You declined my claim when the arm fell off. I glued it back on and the other side fell off. Good thing I bought insurance "
"Found your price very attractive."
"Great service & communication"
"I ordered my contacts express goi g out of town. I am always happy with EZContacts "
"This is the second time I am ordering contacts I was so pleased with the previous order and the price!"
"No processing fees like other companies..
It was easy to navigate the site"
"I went to my local eye doctor, asked for a copy of my contact prescription and ordered online with a great price…on sale! Prompt shipping and exactly what I ordered."
"Great products easy to use website great options! "
"I looked up Contacts online Ezcontacts showed up. It was easy to order! They arrived when I expected !And the price beat Walmart's price!
"
"This has been my 3rd purchase for Versace glasses on here and the prices are incredible. I got my prescription this time and the total was less than half of what the frames cost in stores. Can’t wait for them to get here. 7/5 Update: so they came today the outer box was fine interior package was smashed. The glasses themselves the arms were very loose like they had been worn and there were some marks on them as well not sure what that was. Tried to tighten them and only one tightened properly the other however doesn’t look right up close like it had been stripped or something not sure what’s up this time never had issues in the past with glasses from here disappointed me this time around"
"Fast and easy, fast and easy, that’s it!"
"It was a very easy experience! I'll order from here again! Thank you!!!"
"Good but price should be little more less "
"I couldn't believe the price of my contacts is the same as it was 2 years ago!! In a time when so many product prices are continually rising, I find this amazing. Bravo!!"
A rep from EZContacts, Olivia_Miller, has responded:
“ey there,
Thanks for getting in touch and sharing your feedback. We're really sorry to hear that you weren't happy with your order. Your feedback is important to us, and we want to make things right.
Please reach out to us at help@ezcontacts.com and give us more details about your experience. We'd love to look into this further and find a solution.
Thanks for your time and understanding. We're looking forward to hearing from you soon!”