"worst currier! never deliver any package on time!"
"If I could give zero stars I would. I will never ever in my life order anything again if it will be shipped through FedEx. I hate this company, I have changed my schedule many times for this horrible company and I have absolutely had it. For the rest of the night tonight, instead of setting up my new mattress and room, I will be leaving reviews on as many sites as I can in regards to the experiences I’ve had with this company. They tell you that it will be delivered today by end of day, then by end of day you check in with the company to make sure that it’s actually coming, so you don’t stay up until 9pm waiting and then right as you get so tired you have to go to bed they update their app and tell you it will be three more days, they go back and change all your estimated delivery times to the next day. They then continue this process for days and days.
This has gone on for years. My mother and I order off roading parts for our vehicles constantly to multiple addresses and the parts show up damaged or up to three weeks late. This has nothing to do with COVID this company just ****."
"TERRIBLE! If I could have given no stars. Liars! Thieves! Fedex promised scheduled delivery on 1/20th but it arrived on 1/25th. FedEx is trying to blame 'no guarantee' on Covid 19 since March 2020. They abuse the policy by putting their interest before the client. They choose the worst route for the cargo from Beverly Hills to Memphis to Koeln in Germany to Cologne back to Koeln and then to Israel. There was no delay in custom. There was a delay in delivery just bc the route that was selected by FedEx making it cheaper for them knowing Consumers can make no claims for a refund. Well, I am going to dispute the charge and file a claim in Court. They are terrible! "
"Maria from the claims department is a complete liar. Unprofessional. Company stole $600 from me. Don't ever ship FedEx."
"The package was supposed to be delivered Monday but had a "weather delay" and it was untraceable for several days. Then they marked it as "delivered" on the following Friday but it was NOT. In the meantime I had no less than five(5) other Fedex deliveries at my location but they claimed "several attempts" on this one.. That's funny. as I was here when the other five deliveries arrived, asked about the package and nobody knew anything. After four(4) calls on 4 consecutive days to customer support with promises of "delivery will arrive tomorrow" and "we will have the local terminal call you" which they never did, the package they already marked as delivered.....arrived. I will specify UPS from now on."
"Did not receive my order on correct delivery day. Was told they didn’t have my correct address. I checked, they did. They sent out and delivered. Had instructions to call me and verify that they were here. They did not. And, no package was delivered. When I tried to actually speak to a person, the response was that the shipment was closed. Ridiculous! Can I get ahold of a local person? Nope! I wouldn’t have given any stars if I had that option. "
"FedEx has to be the worst freight carrier in the U.S. They are so slow and their tracking is horrible. They did not know where my large 400lbs package was. Then when you show up to the Mount Pleasant PA office the purposely take their time when no one was even there to pick up. The staff in the Mt. Pleasant office are very unprofessional. No one was wearing their masks during the COVID-19 pandemic. Real professional. They need improved leadership at this office. I will always suggest not to use FedEx to all my suppliers. "
"I wish they had negative stars to choose from because that is what I would give. They don’t deserve this 1 star. I had an important package that was supposed to be delivered today. I made arrangements for them to call me when it was close so I can meet them. They came and left saying that it was undeliverable and they never called me. Now I either have to wait until tomorrow to get it or pay for an Uber to go 20 miles (one way) to pick it up. I don’t understand how this company stayed in business for so long. They are a JOKE!!!!"
"I want to give (-) minus start to FedEx.
So much wrong doing with customer’s parcel. Without delivery it’s updates that it’s delivered. How come?
Specially, in covid when whole family is in house and FedEx delivery man update lie and do organized crime.
Which ever store use FedEx don’t buy from that store online. I am fade up and I do not support FedEx.
Virtual assistant is another scam they can not do any or can not assist, and waste peoples time. So, according to them don’t work and waste my time to talk to someone for hours.
Very Horrible and out dated system.Where delivery man lie and do organize crime.
Higher management do nothing.
Very very Horrible "
"Moved to my new place, I ordered over 30 items from Amazon. All of them delivered perfectly fine by different couriers. Only 2 items got into troubles, and both items delivered by FedEX courier!
- one of the items: after 2 weeks waiting suddenly I have received email saying your item undelivered and refund will be processed. I called AMAZON they do not know what happened!
- the other one: the delivery man rang the bell, I opened the door! normally they bring them up to the flat door, but after 5 min waiting he didn't come and I went down stairs no parcel and nobody! After 2 hrs I received an email saying try to deliver and unsuccessful!
i live in a apartment and always neighbor take others posts/parcels, open the door! I was home and how un earth 2 items undelivered!?
Fedex team what you doing?
a bit of care please?
communication?
you are terrible!
"
"Bad Customer service and slow as molasses"
"You’ll will eventually fold and go out of business as all shabby businesses do. So lap it up now fedex because you’re on the clock "
"Twice now this year I’ve had issues with fedex. They **** and that’s an understatement! They should be knocked out of the game by any other company. My grandmother can deliver packages on better timing than they can. Twice they have NOT delivered packages to my house. One time I had to drive an hour to get a package they were suppose to send to a dollar general. The second time it shows delivered two days ago and it never has been. What a freaking joke. If the company I’m ordering from goes through fedex you can forget the sale completely! I’ll pay more but not for fed ****!"
"FedEx is the worst delivery service I've ever experienced... the worst customer service in the world....CONSTANTLY dumps your packages wherever, the delivery people simply don't care about their job.... my delivery driver took my package and gave it to a girl in the building behind me in hopes of going to bed with her, boots that cost $190.00
Then when I filed a complaint and raised hell at the FedEx office, he got the boots back from her and then brillo to try and clean the soles of the boots..... because she was wearing my boots....
"
"928194978955
Do not deliver during store hours. They deliver when THEY want to. Packages broken. Customer Service is non-existent. You also cannot call the Baton Rouge Fedex on Coursey. Also they have address as 10781 Coursey Boulevard in mapping programs. Their actual Address is 10781 Coursey Court. You will not find this place if you do not know the CORRECT address. They have not changed this mistake in years. I bet they do not have too many people coming into the Baton Rouge location."