"Found FireCraft's service to be very fast and competitive. I will order from them again."
"I dealt with Dan over emails. He answered everything I asked him quickly and completely. Made the entire process feel comfortable. Order came in fast the driver of the truck unloaded it and evwn pulled it into my garage fore me. Was a 300 lb package and it was in the 90s. The PG500 is everything i was hoping it would be and more. I had a completely positive experience with Firecraft.com and will use them again as needed."
"Had what I wanted. After a week I had to call because the grill hadn't shipped yet. I was informed that it was on back order. I wish they would have put something on the grill page stating that it was going to be on back order, I might have purchased a different grill. Month later it was ready and the freight company called to let me know it was coming the following day. A lot of this was out of Firecrafts hands but just wished I was kept better in the loop because they said they would inform me when it shipped. "
"My entire transaction was wonderful. After futilely searching the internet for an 'out-of-stock-everywhere' item for a gift for my husband's birthday, I was so happy to find it was available at FireCraft. My go-to Amazon site had the product, but had marked it up 25% from all the other sites. From the heartfelt 'Thank you for your order' email through prompt and on-time delivery. I will definitely return to FireCraft for my future grilling needs."
"ordered a few items on-line for an upcoming BBQ. upgraded to FedEx/UPS. called home office to verify items were -in stock. extremely helpful"
"Shipped fast and all the Rockwood is in great shape"
"The buy and ordering process was great, but shipping is lacking. I selected DHL, but it appears to have been shipped with FedEx economy, and no tracking number was provided "
"Order was fast and right on. Thank you FireCraft will gladly do business again."
"Ordered Clemson bag chairs. It took them two weeks to inform that they do not have them and the manufacturer can not provide them."
"We have always been completely satisfied with Firecraft. They have great products & have always sent us what ever we ordered asap.
thanks,
"
"BBQ and Jeeps!!! Two of my favorite things from one terrific location! (and local too. I'm in Glen Mills PA)
Great prices and insanely fast shipping. the rockwood hardwood rocks. It burns with even heat and a long time."
"Purchased 3 - 20lb bags of the best Lump Charcoal out there, Rockwood. Delivery was 2 days and communicated very well when it would be delivered to my home."
"Received ahead of schedule and in good condition. Did not assign a five star satisfaction at this survey time since I have yet to use it through a complete cooking cycle. Very well designed and manufactured. Found the included instructions and additional information very helpful and look forward its use. Thank you."
"This is my third time ordering and it's just amazing. I order 50 pounds of wood chunks every year and gets delivered in two days. Last time it actually came the next day!!! Amazon better be worried cuz this place is their next competition!!!!"
"Great price fast delivery great communication . I'll be buying from there site often "