"First time customer and was very impressed with the customer service while ordering "

"Part of my order wasn't available. They did a great job communicating the issue and ended up delivering it sooner than expected. Will definitely order from them again. "

"Quick service....... good price.......nice web site.....did receive two 20 lb bags of charcoal one was open but didn't seem to lose any product. Will try ordering again...PB"

"Fast shipping, the item arrived very well packaged, very happy customer here.
Will do business again with FireCraft."

"The product, a Cobb Grill, arrived a little earlier than expected, very well packaged and with all the supporting literature one could ask for.

Based on my experience I have recommended Fire Craft to two other people within days of receiving my grill."

"Arrived on time
Just what I ordered
Thanks"

"The weber wood chip are at a very resonable price and fast shipping would order again from fire craft"

"Lots of communication. All the accessories to go with a new grill. And even though there was some breakage during shipping, they made it right within about 15 days. When I pointed out that a free bonus gift didn't work, they made good with a compatible item and let me keep the first one."

"Not real happy to find out after you buy product its on back order and may not be available until middle of August
I would of Bought it else where if I had known"

"Fast shipping, best price!"

"I got the site from a friend in KC and i have been ordering stuff for a couple of other people in my office as well as some friends. they are fast and very reasonable on prices. Love the Blues Hog products!"

"Website was easy to navigate and helpful. Plenty of stuff to choose from. Items shipped quick and arrived quick and just as expected. Very satisfied."

"Another great experience from FireCraft. My product was in stock, shipped promptly and arrived quickly. "

"I ordered a Treager grill on a weekend. It was shipped Monday received Wednesday in great condition. Order process was easy and follow up notifications and tracking timely . Great Job! Thanks"

"I ordered a Ribolator from this company which was sold as a "kit" but then I saw that the order had been separated into 2 different shipments and got concerned as I thought it would be in a single shipment and this was a gift. When I called the person was very very nice, explained why things were being shipped from 2 different states and told me if I didn't get a tracking number by the next week to call them back and they would help me-well I didn't need to call back because everything arrived correctly, but I have dealt with other companies in this category (Traeger) who were absolutely terrible. I will buy from this company again and will actually look here first for barbecue related items I want to purchase. Good customer service is hard to find these days so I was very happy to receive such GREAT customer service!!!!"