"Haven't fired any up yet!!"
"Lowest price, excellent service, fast shipping, well packaged goods. My receipt I can't tell was checked for accuracy by hand. I cannot emphasize enough how happy I am. Thanks!!!"
"Arrived quickly and in excellent shape. Not a scratch or ding anywhere."
"I ordered two items - both quickly shipped - but one was incorrect. After a short series of emails, their customer service told me to keep the incorrect item (even though I didn't need or want it) and immediately shipped out the correct replacement at no additional charge. It would be easy to get upset over the mistake, but Firecraft handled it flawlessly. Nice people, excellent service."
"Exactly what I ordered. Shipped and delivered very fast. Smoked 50#'s of pulled pork for a grad party. The Maverick worked perfectly. "
"The web site was great. I did all my research and was able to order with out any help. "
"My Little Griddle Pro-Q - GQ230 Professional Series was delivered quickly and exactly as described. Put it to use the very next day and I love it. Thanks FireCraft I will definitely be a returning customer."
"I ordered a burn pot and after I ordered it found out its on back order for over a month. No mention of that until after ordering. A little frustrating. "
"Everything as promised,will continue to do business with them. Great service on a great product. "
"Great to deal with. Quick delivery. Had one item back ordered but no doubt will be here quick when it is in stock."
"Ordered on a Thursday 6/17 and shipped from PA and delivered Friday 6/24 to SoCal. Allows me to use on the weekend."
"Ordered Traeger power cord that I needed...ordered a cleaner/scraper just because. After many emails sent to me about order shipping...THEN they notify me the power cord was out of stock! Now I'll have two shipping charges instead of one, can't use the wooden scraper (I didn't need) because I can't heat my grill up to use it!"
"A Firecraft catalog ended up in my mailbox one day.
It's a fun catalog to page through & look for innovative items that will help me enjoy grilling more than I already do.
Doesn't hurt to have a wife, who enjoys cooking, stumble upon the catalog and pick out a few items as well :)
Looking back at the process of our grill shopping with Firecraft, the sales guy was helpful. Seemed like he really wanted to make sure that we got the best grill for our needs and budget. Usually I get rushed off the phone, but he seemed sincere.
Ended up with a Weber Genesis S-330 Gas Grill - Stainless Steel, which has exceeded our expectations. Really enjoying the fact that we no longer have to worry about buying propane, as this grill is run via natural gas!
Shipping was fast and fair.
No complaints.
Happy Customer!"
"Ordered a Weber Kettle rotisserie and 2 boxes of Rockwood charcoal. Deilvered in 2 separate boxes, everything was nicely packed and came on time. I love this place .. will deliver again."
"Firecraft is the ONLY place you need. If they don't have it, you don't need it.
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