"Their customer service was outstanding. They worked with me to get exactly what I wanted and shipped it super fast so that I could use the BBQ Guru DigiQ for the weekend. This controller was very easy to set up and it worked perfectly the very first time that I used it. I am very satisfied and will go to FireCraft the next time I need BBQ equipment."

"Package arrived on time, and securely boxed up. Very impressed with the quick service. Will definitely be ordering again."

"good seller fast shipping"

"Shipped quickly and the coal was packed so it didn't get crushed. "

"New packaging for the lump charcoal appears to be working out great. My last order of 120lbs arrived in very good condition - much better than in the past. While FireCraft has no control over how the courier handles the product, the new packaging is certainly a step in the right direction. Great service when you have a question - overall a great on line source for your grilling needs!"

"Fantastic customer service, will definitely shop at Firecraft again!"

"Very competitive pricing, reasonable shipping rates, fast turnaround "

"Excellent service and delivery
No back orders 100% delivered"

"Great product , the smoking blend was outstanding"

"I ordered BBQ Guru CyberQ Wifi - No Probes K90-006. Unfortunately the item was out of stock and on backorder which I discovered after I placed the order. I have not received my order yet. However, things like this happen and FireCraft has been awesome keeping me apprised of the current status . I will definitely recommend them to my friends and family and I also will order from them again. I would have gave 5 stars but I felt that the website should have informed me or a prospective buyer that the item was temporarily out of stock."

"Deliver was fast after purchase. Gave Not Installed Yet So I Can't Speak For The PRODUCT. "

"Quick and easy. Well done"

"We were very glad to find someplace that sold the BBQ rub we were needing and it got here in a timely manner"

"I am really happy with the service, and delivery of my BBQ along with its accessories. The friendly, helpful, and prompt phone service was great . I will be recommending FireCraft to my family and friends. Thanks!"

"Extremely fast processing and shipping. My order came to me complete and in only two and a half days."