"Excellent service. Provided different solutions to meet my needs."

"I received my order and everything is great! Thank You so much!"

"I ordered The Good One charcoal and received Humphreys. They did reimburse me $25.00 but still! !!"

"I still have not received my grill order as it is back ordered. That information was emailed to me after I placed the order."

"First of all I guess I didn't realize how much shipping was and also I did not realize how long it would take to actually receive the product"

"Shipped fast and bagged charcoal in plastic to prevent spill as requested"

"Great Product. I will make sure I continue to order stuff from you guys. I love the different items you have posted on Amazon. Keep up the great work and products..."

"Very happy customers receive our order just in time for our cook off we have order other merchantdise before and never had problems when ordering products satisfied."

"We are very pleased with the ease of ordering and our experience with the company."

"Items arrived quickly as described. Very satisfied."

"The bottom of the b0x was open on one side if the box was open but luckily nothing fell out in shipment. there was no tape over that bottom of the box.
But we do love your product.
Thanks"

"East coast to West coast in 2 days, stellar service. Now we will see how well the product works, first review looks good."

"Two months after order, still no update..."

"I order from Firecraft on a regular basis as I love to BBQ. I have always found their customer service to be top notch and quick to respond to any concerns or questions. "

"Very pleased with your service, products I have ordered twice from you now and will continue to do so have been accurate and great delivery"