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Product & services pricing
4.02/5
Chance of future purchase:
3.53/5
Shipping & packaging:
4.15/5
Customer service:
4.19/5
Return/Replacement policy:
4.69/5
Featured Review


Verified
4/5

2019-03-12

Don't expect instant turn-around

"Friendly and helpful initial contact, but not candid about how long it would take to finish. I was in a hurry because my previous firewall was down. My contact said they would mark my case as urgent. My initial contact happened on Monday, configuration questionaire and interview on Tuesday, firewall shipped to me on Friday afternoon. And there was a mistake in the DMZ fixed IP addresses that I found during the installation phone call today. Now it all works, but that was 8 days since I payed my money. Firewall hardware seems very high quality and I can call for support for the next 7 days at no charge if I need to. If you don't want to configure a firewall and you aren't in a hurry you should consider this vendor. Somewhat expensive but my time was more valuable doing something else."

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Verified
5/5

2019-03-12

Great customer service

"Had an issue with my original purchase and team was great to fix it!"


Verified
5/5

2019-03-08

Excellent support from Firewalls.ccom

"The Firebox arrived on time and was installed with a little trouble with the way I had my computers
and router set up. The technician did a good job of installing my software.
"

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Verified
5/5

2019-03-02

Great Service, responsive and excellent pricing

"I had a great purchasing experience. Very responsive and with excellent pricing. Will do business with firewalls.com again."

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Verified
5/5

2019-03-01

GOOD

"Aaaaaaaaaaaaaaaaaawesome!"

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Verified
5/5

2019-02-27

Exceptional and Knowledgeable Pre-sale Work. Delivered Early

"Chase was great to work with. He patiently answered our questions ahead of the sale, helped us get the item ordered and it shipped on time and arrived early. Having a team that knows the products they are selling is so valuable and so scarce these days, was good to work with a team that had the right mix. Would most definitely work with them again."

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Verified
5/5

2019-02-22

Excellent experience.

"Very professional and responsive. We had three separate pre-sales calls, and they provided a wealth of information without any sales pressure. They even reached out to SonicWall on our behalf to help us qualify for Sonicwall's lower 'upgrade' pricing. We definitely plan to use them for future purchases. Highly recommended."

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Verified
5/5

2019-02-19

Great sales support and fulfillment

"Awesome chat support on website, great prices, and fast fulfillment. Will be a repeat customer for sure.
"


Verified
5/5

2019-02-19

Great renewal process

"Fast, accurate, and came in below others on price. Have no complaints."

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Verified
4/5

2019-02-08

Replacement Firewall Install

"Good experience. Nothing spectacular nor horrible. Good people and above good service"

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Verified
5/5

2019-02-07

Dapra

"Great experience Troy knows his stuff..."

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Verified
5/5

2019-01-30

recent purchase

"i purchased a virtual sonicwall and users , the transaction went very well and i got the license the same days, every thing worked as it should"

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Verified
5/5

2019-01-23

Great company to work with, very knowledgeable and helpful

"We started purchasing from Firewalls.com about 1 year ago, the prices are competitive with other vendors and sometimes even beat the best internet pricing. The service does not end here, the salespeople have many years of experience working with the products they offer.

They work with you and do not try to upsell you. I highly recommend them for your security needs. They stock all the latest security products from various vendors, also they have all the security updates and service contracts available.
"

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Verified
5/5

2019-01-17

Best price, best service

"David Pope is a great sales person and got us what we needed at a price that beat everyone else. Thank you!"


Verified
5/5

2019-01-17

Good service

"Chris Motes was very helpful and expeditious."

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