"We've been purchasing from Firewalls.com for 10+ years. They have always been helpful and professional. The latest purchase was done as the Live Chat was taking place with Chris T. Chris was quick and correct with the answers when asked a question. The whole experience was how on line shopping should be. Delivery was in 2 business days with the free ground shipping."
"Friendly and helpful initial contact, but not candid about how long it would take to finish. I was in a hurry because my previous firewall was down. My contact said they would mark my case as urgent. My initial contact happened on Monday, configuration questionaire and interview on Tuesday, firewall shipped to me on Friday afternoon. And there was a mistake in the DMZ fixed IP addresses that I found during the installation phone call today. Now it all works, but that was 8 days since I payed my money. Firewall hardware seems very high quality and I can call for support for the next 7 days at no charge if I need to. If you don't want to configure a firewall and you aren't in a hurry you should consider this vendor. Somewhat expensive but my time was more valuable doing something else."
"Had an issue with my original purchase and team was great to fix it!"
"The Firebox arrived on time and was installed with a little trouble with the way I had my computers
and router set up. The technician did a good job of installing my software."
"I had a great purchasing experience. Very responsive and with excellent pricing. Will do business with firewalls.com again."
"Aaaaaaaaaaaaaaaaaawesome!"
"Chase was great to work with. He patiently answered our questions ahead of the sale, helped us get the item ordered and it shipped on time and arrived early. Having a team that knows the products they are selling is so valuable and so scarce these days, was good to work with a team that had the right mix. Would most definitely work with them again."
"Very professional and responsive. We had three separate pre-sales calls, and they provided a wealth of information without any sales pressure. They even reached out to SonicWall on our behalf to help us qualify for Sonicwall's lower 'upgrade' pricing. We definitely plan to use them for future purchases. Highly recommended."
"Awesome chat support on website, great prices, and fast fulfillment. Will be a repeat customer for sure.
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"Fast, accurate, and came in below others on price. Have no complaints."
"Good experience. Nothing spectacular nor horrible. Good people and above good service"
"Great experience Troy knows his stuff..."
"i purchased a virtual sonicwall and users , the transaction went very well and i got the license the same days, every thing worked as it should"
"We started purchasing from Firewalls.com about 1 year ago, the prices are competitive with other vendors and sometimes even beat the best internet pricing. The service does not end here, the salespeople have many years of experience working with the products they offer.
They work with you and do not try to upsell you. I highly recommend them for your security needs. They stock all the latest security products from various vendors, also they have all the security updates and service contracts available. "
"David Pope is a great sales person and got us what we needed at a price that beat everyone else. Thank you!"
"Chris Motes was very helpful and expeditious."